Customer Support Executive

The mission of position of Customer Care Executive is to ensure customer's satisfaction in accordance with company process and policies. **Responsibilities and Duties** - Answer calls professionally to provide information about products and services. - Keep records of customer interactions, details of inquiries, complaints, and comments, as well as actions...

**Job brief** We are looking for a Customer Support Specialist to assist our customers with their queries, share updates on their orders, finding the best and quickest way to resolve an issue. Customer Support Specialist responsibilities include resolving customer queries, recommending solutions and guiding product users through features and...

Answers incoming customer calls regarding billing issues, product problems, service questions and general client concerns - Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every caller - Update customer information in the customer service database during and after each call - Work with...

**Role : Customer Support Executive** **Responsibilities** - Handle all the inbound and outbound calls to customers and clients. - Identify the needs of customers, resolve issues, and provide solutions. - Upsell Holiday packages,and negotiate and convince the parties. - Ensure you follow the customer, Airline,Hotels respectively with a script provided by...

Customer Support Executive (Real Estate Sector) Job Description: · Build and maintaining profitable relationships with key customers. · Oversee the relationship with customers handled. · Resolve customer complaints quickly and efficiently. · Proactively understanding the customer need and addresing · Team Coordination · Customer Support Executive...

Customer Support Executive (Real Estate Sector)Job Description:· Build and maintaining profitable relationships with key customers.· Oversee the relationship with customers handled.· Resolve customer complaints quickly and efficiently.· Proactively understanding the customer need and addresing· Team Coordination·Customer Support Executive...

**Responsibilities**: - Coordinate with customers and internal stakeholders holders to resolve customer queries - Log all communications and essential information into an internal CRM system on a daily basis - Provide exceptional customer service and resolve customer inquiries - Responsible for proper system set up and follow through on all customer...

**Customer Support Executive Responsibilities**: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Monitoring the work of individual representatives and of the team. - Conducting quality assurance surveys...

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support **Responsibilities** - Managing a team of representatives offering customer support - Overseeing the customer service process - Resolving customer complaints brought to your...

**Responsibilities**: - To ensure customers receive excellent and consistent customer service. - Ensure service standards and agreements are met and exceeded. - Execute all customer facing transactions in line with customer strategy resulting in higher satisfaction and timely delivery of services **Complaint Resolution**: - Diffuse situations with...