
Customer Support Executive
12 hours ago
**Customer Support Executive Responsibilities**:
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment.
- **Customer Support Executive Requirements**:
- A bachelor’s degree in administration or a related field with MBA
- A minimum of 2 years’ experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable
Contact - 7972882556
Pay: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
Work Location: In person
**Speak with the employer**
+91 7972882556
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