Customer Care Executive

2 days ago

Laxmi Nagar Delhi Delhi, India HOLYBASIL AYURVEDA PRODUCTS PRIVATE LIMITED Full time

**Responsibilities**:
Managing a team of representatives offering customer support.

Overseeing the customer service process.

Resolving customer complaints brought to your attention.

Creating policies and procedures.

Planning the training and standardization of service delivery.

Monitoring the work of individual representatives and of the team.

Conducting quality assurance surveys with customers and providing feedback to the staff.

Possessing excellent product knowledge to enhance customer support.

Customer Support Executive

**Requirements**:
Excellent interpersonal and written and oral communication skills.

Computer skills.

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹12,679.00 - ₹17,785.00 per month

**Benefits**:

- Cell phone reimbursement
- Commuter assistance
- Health insurance
- Internet reimbursement

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Joining bonus
- Yearly bonus

Ability to commute/relocate:

- Dilshad Garden, Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Secondary(10th Pass) (required)

**Language**:

- Hindi (required)

**Speak with the employer**

+91-XXXXXXXXXX

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