Customer Care Executive

8 hours ago

Paschim Vihar Delhi Delhi, India Mantra Care Full time

**Job Title - Customer Care ( Telecaller )**

**Experience**: 0-2 years (Freshers are welcome to apply)

**Contact Person**: Tamanna(9718011142)

**About Eye Mantra Hospital**

Eye Mantra Hospital is a leading provider of advanced eye care services, offering specialized treatments in LASIK, Cataract, Retina, Glaucoma, and Pediatric Ophthalmology. With a commitment to affordability and quality, we aim to make exceptional eye care accessible to all.

**Position Overview**

We are seeking a dynamic and results-driven **Customer Care ( Telecaller )** to join our team. In this role, you will interact directly with potential and existing patients, introducing them to our services and helping them schedule consultations and treatments. Your role will be instrumental in guiding patients and supporting our mission of accessible, expert eye care.

**Key Responsibilities**
- Conduct outbound calls to prospective patients using provided leads/databases.
- Effectively communicate the benefits of our treatments (e.g., LASIK, Cataract, Retina procedures).
- Convert telephonic inquiries into confirmed OPD appointments and consultations.
- Handle incoming patient inquiries with professionalism and empathy.
- Maintain accurate records of calls, follow-ups, and outcomes using CRM tools.
- Coordinate with front desk staff and medical teams to schedule patient appointments.
- Meet daily and weekly targets related to call volume and appointment bookings.
- Deliver exceptional customer service to ensure high patient satisfaction and conversion rates.

**Qualifications and Skills**
- Strong verbal communication and interpersonal skills in **Hindi and English**.
- Ability to engage, persuade, and build rapport with patients.
- Experience with telecalling, CRM systems, or sales processes is a plus.
- Resilience and motivation to handle objections and continue follow-ups.
- Basic knowledge of healthcare or eye care is an added advantage.
- Previous experience in healthcare sales, telesales, or customer service is preferred but not mandatory.

**Job Details**
- **Salary**: ₹15,000 - ₹25,000 per month (Based on experience and performance)
- **Schedule**: Day shift

**Language Requirements**:

- Hindi (preferred)
- English (preferred)

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

  • Customer Care

    2 days ago

    Paschim Vihar, Delhi, Delhi, India Mantra Care Full time

    **Job Title - Customer Care ( Telecaller )** **Experience**: 0-2 years (Freshers are welcome to apply) **About Eye Mantra Hospital** Eye Mantra Hospital is a leading provider of advanced eye care services, offering specialized treatments in LASIK, Cataract, Retina, Glaucoma, and Pediatric Ophthalmology. With a commitment to affordability and quality, we...

  • Customer Care Executive

    2 days ago

    Delhi, Delhi, India Customer Success Technology Pvt. Ltd. Full time ₹ 1,20,000 - ₹ 3,60,000 per year

    Job Title: Customer Care Executive ( Freshers & Experience )Location: DelhiSalary: 15,000 – 30,000 + Attractive IncentivesWorking Days: 5.5 DaysJob Description:We are looking for a Call Center Executive who can identify and connect with potential clients through cold calling. The ideal candidate should have good English communication skills, be confident...

  • Customer Care Executive

    4 days ago

    Kirti Nagar, Delhi, Delhi, India Luxury care Full time

    **Customer Care Executive** I **Females only** I **Excellent communication skills** **LUXURYCARE (Automobile workshop)** - Moti Nagar, Delhi I Immediate Joiner **Daily Task -** - Regular calls to enquiries - Contacting existing customers for service reminders - Managing data and CRM portal **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: -...

  • Customer Care Executive

    8 hours ago

    Preet Vihar, Delhi, Delhi, India Chawla Jewellers Full time

    Walk - In Interview ( Monday - Friday 3pm - 5pm ) Company: Chawla Jewellers Location: Delhi **Job Type**: Full-Time About Us: Chawla Jewellers is a premier name in the jewelry industry, renowned for our exceptional craftsmanship, innovative designs, and superior customer service. Our commitment to delivering a luxurious experience is at the heart of...

  • Field Marketing Executive

    2 weeks ago

    Paschim Vihar, Delhi, Delhi, India Mantra Care Full time

    **Contact Number: 9718010916** **About Eye Mantra Hospital**: Eye Mantra Hospital is a leading healthcare provider specializing in eye care services. We are committed to delivering the highest quality of care to our patients through innovative treatments and state-of-the-art facilities. Our mission is to improve the vision and quality of life for our...

  • Customer Care Executive

    2 weeks ago

    Sangam Vihar, Delhi, Delhi, India WINGEXCEL SEERVICES Full time

    Urgent Hiring For Customer Care Executive Or Tele Caller Location - Sangam Vihar Delhi Company Profile - Manufacturing Or Trading Garments Fresher & Experience both can apply Call at - 8586000988, 9910067053 **Salary**: ₹8,000.00 - ₹12,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Yearly...

  • Customer Care Executive

    1 week ago

    Nirman Vihar, Delhi, Delhi, India Learningshala Full time

    **Looking for customer care executive** **Immediate joiner** **Location - Nirman Vihar (Work From Office)** Providing Support to Enrolled Students - Query Resolution - Drawing References from Already Enrolled Students - Building Relationship with Enrolled Students - Maintaining CRM Eligibility : Bachelor's/ Master 's degree **Salary**: ₹20,000.00 -...

  • Customer Care Executive

    1 week ago

    Delhi, India Space Consultant Full time

    Sales attitude with good communication skill. To promote good DHL carrier for International Freight.Good negotiation skill. Self Motivated Knowledge of NCR Geography. - Experience- 1 - 2 Years- Salary- 1 Lac 75 Thousand To 2 Lac 50 Thousand P.A.- Industry- ITES / BPO / KPO / LPO / Customer Service- Qualification- Other Bachelor Degree- Key SkillsCustomer...

  • Customer Care Executive

    2 days ago

    Delhi, Delhi, India First Choice Consultant Full time

    Profile : Customer Care Executive Experienced - 1 to 2 Years Salary - 20,000 to 25,000 (Based on Interview) Location - Pitampura, New Delhi **Responsibilities**: - Excellent interpersonal and written and oral communication skills. - Ability to lead a team. - Overseeing the customer service process. - Knowledge of CRM systems. - Computer skills. -...

  • Customer Care Executive

    1 week ago

    Delhi, Delhi, India Industrybuying Full time

    Job Title: Customer Care Executive Summary: Roles and Responsibilities: - Resolving customer complaints and issues to ensure customer satisfaction - Providing product information and assistance to customers - Processing orders, returns, and exchanges - Maintaining accurate customer records and documentation - Collaborating with other departments to resolve...