Customer Care Executive

2 days ago


Malviya Nagar, India Dr. B. Lal Clinical Laboratory Pvt. Ltd. Full time

The mission of position of Customer Care Executive is to ensure customer's satisfaction in accordance with company process and policies.

**Responsibilities and Duties**
- Answer calls professionally to provide information about products and services.
- Keep records of customer interactions, details of inquiries, complaints, and comments, as well as actions taken.
- Refer unresolved customer grievances or special requests to concern person.
- To analyze records of customer inquiries, service requests and complaints to identify trends. Research and compilation related work to study current status of customer care department.
- Preparing reports on the activities of the Customer Care department or team.
- Rendering administrative support to other members of the customer care department.

**Salary**: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Malviya Nagar Jaipur, Malviya Nagar - 302017, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Speak with the employer**

+91-XXXXXXXXXX



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