Customer Care Executive
4 days ago
**Job Summary**: MrMed is looking for "Customer Care Executive" to assist its customers for order support over telephone/ chat channels. As a Customer Care Executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest online pharmacy, specializing in providing super - speciality medicines for critical conditions like cancer, kidney diseases, heart disorders, HIV/AIDS, transplants, hepatitis, and more. We are a patient-centric organization committed to providing access to medicines for individuals undergoing treatment for various critical diseases. We understand the challenges that patients face when they are unable to afford or access their prescribed medications, and we are dedicated to making sure that every patient receives the necessary treatment they need. Our team is passionate about improving the lives of those in need and we strive to make a positive impact in the healthcare industry. **Key Responsibilities**: - Serve as the single point of contact for order tracking and all sales support to customers on chat and call platforms. - Build and maintain strong relationships with customers. - Provide product information and guidance to customers, ensuring they understand benefits and usage. - Stay updated on product offerings, industry trends, and competitor activities. - Identify and target potential customers to drive sales growth. - Educate customers about new products and promotions. - Assist customers with the order process, ensuring accuracy and efficiency. - Escalate issues to team leads and persistent issues directly to senior management. - Provide follow-up support to ensure customer loyalty and repeat business. - Coordinate with logistics to ensure timely delivery of products. - Address customer inquiries and resolve issues promptly to enhance customer satisfaction. - Ensure a thorough understanding of their needs and effective resolution of their concerns. - Demonstrate a temperament for handling customers with care and in a clear and convincing manner. **Qualifications** - **0 to 2 years of experience in voice/ semi voice process in a non-tech role**: - Bachelor's degree in business, pharmacy, or related field (preferred). - Proficient in CRM software and Microsoft Office Suite. - Previous experience in sales, preferably in the pharmaceutical or healthcare sector. - Ability to persuade effectively and demonstrate empathy towards customers - **Fluency in Hindi is must**: - Excellent communication and interpersonal skills. - Strong organizational and time management abilities. **Job Location**:Chennai **Job Types**: Full-time, Permanent, Fresher Schedule: - Day shift - Evening shift - Morning shift - Rotational shift **Education**: - Bachelor's (required) **Experience**: - total work: 1 year (required) **Language**: - Hindi Fluently (required) - English Fluently (required) **Location**: - T Nagar, Chennai, Tamil Nadu (required) Work Location: In person
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Customer Care Executive
4 days ago
T Nagar, Chennai, Tamil Nadu, India Mi Lifestyle Marketing Global Private Limited Full time**Greeting from Mi Lifestyle Marketing Global Pvt Ltd!!!!!** We have a job opening for Customer Care Executive with minimum 0.6 months of experience. **Hindi** speaking is must Qualification: Any Degree Location T Nagar - Use telephones to reach out to customers and verify information. - Greet customers warmly and ascertain problem or reason for...
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Customer Care Executive
2 days ago
T Nagar, Chennai, Tamil Nadu, India HARITH THARANG Full timeCustomer Care Executive: Experience in handling calls. Fluency in English. Knowledge of Word & Excel, Knowledge of plants or into Horticulture will be an added advantage. **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Fixed shift Work Location: In person **Speak with the employer** +91 7845887121
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Customer Care Executive
2 weeks ago
T Nagar, Chennai, Tamil Nadu, India Startrac Ventures Pvt Ltd Full timeCompany Profile - The fitness industry Position - Customer Care Executive (HINDI) Education - Any Degree holder Communication - Hindi & English Experience - Fresher Location - T.Nagar **Job Types**: Full-time, Permanent Timings: 10:00am - 6:30pm (1st & Last Saturday working) Salary - 1.8lac - 2lac LPA Contact No: +91 98405 14539 Contact Person :...
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Customer Care Executive
6 days ago
T Nagar, Chennai, Tamil Nadu, India Lalithaa Jewellery Mart Full time ₹ 1,50,000 - ₹ 3,00,000 per yearCustomer Care Executive - Corporate OfficeROLES & RESPONSIBILITIESExplain gold schemes and their benefits to customers.Maintain accurate records of customer enrollments, payments, and renewals.Provide timely reminders to customers regarding due payments and scheme maturity.Coordinate with showroom teams to ensure smooth operations.Resolve customer complaints...
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Customer Care Executive
16 hours ago
Chennai, Tamil Nadu, India Transenergy Private Limited Full timeAccording to a typical Customer Care Officer job description, the primary roles of a customer care executive in a BPO are as follows. - Efficiently handling inbound and outbound calls and transferring them to the relevant agent or department as per telecalling script. - Conducting surveys to collect data about customer satisfaction, churn rate, brand image...
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Customer Care Executive
4 days ago
Chennai, Tamil Nadu, India Great Vision Academy Full timeWe are urgently Hiring for **Customer Care Executive** for our Company in chennai vadapalani Qualification : Any Degree Experience : 0-1 years **Salary : 15000-20000 +20k incentives** Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Flexible schedule **Education**: - Bachelor's (preferred) Work Location: In person
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Customer Care Executive
1 week ago
Chennai, Tamil Nadu, India Great Vision Academy Full timeWe are urgently Hiring for **Customer Care Executive** for our Company in chennai vadapalani Qualification : Any Degree Experience : 0-1 years **Salary : 15000-20000 +20ku incentives** Pay: ₹15,000.00 - ₹20,000.00 per month **Benefits**: - Flexible schedule Schedule: - Day shift - Morning shift **Education**: - Bachelor's (preferred) Work...
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Customer Care Executive
2 weeks ago
T Nagar, Chennai, Tamil Nadu, India Ganga Hr services Full timeGreetings From Ganga Hr services we are hiring for female customer support Executive for Home Appliance company in Chennai (Tnagar )location **Salary: 13000-14000** Qualification: 12th Experience : 0-1yrs **Time : 9.30am-7.30pm** Immediately joining peoples can apply **Salary**: ₹13,000.00 - ₹14,000.00 per month Schedule: - Morning...
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Customer Care Executive
1 week ago
Tambaram, Chennai, Tamil Nadu, India espaandsalon Full timeA customer care executive's job is to help customers by answering questions, resolving issues, and communicating service expectations. They may also lead a team of customer service representatives. Responsibilities - Answering phones - Responding to customer inquiries - Assisting with customer issues - Providing information - Processing orders -...
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Customer Care Executive
1 week ago
Tambaram, Chennai, Tamil Nadu, India CHENNAI ECO MOTORS Full timeWe are looking for Customer Care Executive for our Esteemed Organisation **Educational Qualification **:Any Degree **Working Experience**: Frehser or 1 year experience as Customer care Executive. Good communication skill. Customer co-ordination. Should have team spirit. **Location **:Madipakkam, Aminjikarai, Tambaram & Thousand light **Salary**:10000...
