Chat Support

1 week ago

Mumbai, India MyGlit Full time

**Role**:Asst. Mgr/Mgr -(NonTechnical)

**Timings**:Night Shift

**Industry**:BPO / ITES

**Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling
- Job Description: We are seeking enthusiastic individuals to join our team as Non-Voice (Chat Process) executives for our Night Shift. As a Non-Voice (Chat Process) executive, you will be responsible for communicating with customers via chat to provide them with assistance, support, and information. You will be required to respond to customer inquiries, maintain accurate records of customer interactions, identify priority issues, and suggest process improvements to enhance customer satisfaction.

**Responsibilities**:

- Respond to customer inquiries and assist via chat in a timely and accurate manner.
- Identify and escalate priority issues to the relevant team for resolution.
- Maintain accurate and detailed records of customer interactions and transactions.
- Identify and suggest process improvements to enhance customer satisfaction.
- Stay up-to-date with product knowledge and process changes.
- Ensure adherence to company policies and guidelines.

**Requirements**:

- Excellent written communication skills in English.
- Strong attention to detail and accuracy.
- Ability to multitask and handle multiple chats simultaneously.
- Willingness to work Night Shifts.
- Freshers are welcome to apply.

Qualifications:

- Minimum educational qualification of a high school diploma or equivalent.
- Basic computer knowledge and typing skills.
- Ability to adapt and learn quickly.

  • Chat Support

    1 week ago

    Mumbai, Maharashtra, India Apex One Full time ₹ 2,50,000 - ₹ 5,00,000 per year

    Job Description – Care Chat (Customer Service)Location:MaladCTC:Up to ₹5 LPAShift:Rotational ShiftsExperience:Minimum 1 year of experience in Chat ProcessWork Mode:WFOAbout the Role:We are looking for a skilledCare Chat Customer Service Executiveto manage customer queries through chat support. The role requires a candidate who can handle customer issues...

  • Customer Chat Support

    4 days ago

    Mumbai, India MyGlit Full time

    **Role**:Asst. Mgr/Mgr -(NonTechnical) **Timings**:Night Shift (Permanent) **Industry**:BPO / ITES **Process**:Chat **Functional Area**:ITES / BPO / Operations / Customer Service / Telecalling **Work Mode**:Work from office Key Skills: Communication chat Communication Skills Chat Process Chat Support nonvoice - Customer Service Associate Account :...

  • Chat Support

    1 week ago

    Mumbai, India Orange Hr Full time

    Job Location Malad 1) PROCESS- Webchat - UK Banking process UK Chat process 24x 7 shifts - any 2 offs Need Pan Card, Aadhaar Card and any 1 additional Govt I'd proof. Communication quality - B2 high/2.85 / Excellent English All exp letters are mandatory. Cibil score should 700 and above Salary will be dependent on communication and experience. 2)...

  • Chat Support Associate

    2 weeks ago

    Mumbai, Maharashtra, India Iide Education Full time ₹ 2,00,000 - ₹ 6,00,000 per year

    - Job Title: Chat Support Associate- Department: Customer Support- Location: Lower Parel (5 minutes away from Lower Parel Station)- Reports to: LeadAbout IIDE:IIDE is Asia's most trusted digital marketing institute, offering government-recognised online, offline, and postgraduate programs. We empower students, graduates, and working professionals to...

  • Customer Chat Support

    1 week ago

    Mumbai, India Gratitude Inc. Full time

    **Gratitude Inc.** is a leading professional HR Tech Recruitment firm specializing in recruiting permanent, contract, and temporary positions for the world's top companies. Our base is in India, Philippines, Malaysia, Kenya, Nigeria, Singapore, Vietnam, Thailand, and USA for now. We are a Direct Sourcing Partner Company of the different top BPOs offshore and...

  • Chat Support Executive

    2 days ago

    Navi Mumbai, Maharashtra, India Impact InfoTech Full time

    Role : Chat Support Executive Experience : Min 6 Months in Chat Support Location : Airoli Salary : Up to 24K Shift : Day Shift Week Off : Rotational Week off Education : Graduation Notice : Immediate Pay: Up to ₹24,000.00 per month Schedule: - Day shift **Education**: - Bachelor's (required) **Experience**: - Live chat: 1 year (required) -...

  • Chat Support Specalist

    2 weeks ago

    Mumbai, Maharashtra, India Ujobs Consulting Full time ₹ 3,00,000 - ₹ 3,36,000 per year

    Now Hiring: Chat Support Specialists (UK Banking Process)Position: Chat Support Specialist – Non Voice OperationsLocation: Mumbai (Work from Office)Shift Timings: UK Rotational Shifts | 12:00 PM – 4:00 AM (any 9-hour shift)Work Days: 5 Days a Week | 2 Rotational OffsAbout the RoleWe are seeking enthusiastic Chat Support Specialists to join our team for a...

  • Chat Support Executive

    2 weeks ago

    Navi Mumbai, Mumbai, India Deepak Kushal Kunder ( Proprietor of Vibrantzz Management Services) Full time

    Job Description Hiring for AUS Care Chat Process (Customer Service) Shift Window: 3:30 AM 3:00 PM (Any 9 hours) Process: Chat Support Customer Service DOJ: 27th November 2025 Immediate Joiners Preferred Salary Details: - CTC: 5 LPA - In-Hand: 32,800 - During Training: 34,883 - Post Training (Including Variables): 36,967 Working Days: 5-day working Week Offs:...

  • Chat Support Executive

    1 week ago

    Mumbai, Maharashtra, India Nexus pro services Full time

    ob Title: Chat Support Executive Location: Mumbai, Maharashtra Salary Range: ₹22,000 - ₹34,000 per month (Rotational Shifts / Night Shifts) **Job Description**: We are seeking a dedicated and customer-focused Chat Support Executive to join our growing team in Mumbai. As a Chat Support Executive, you will be the first point of contact for our...

  • Whatsapp Chat Support

    1 week ago

    Mumbai, Maharashtra, India AFTERSHOCK Full time

    Position: Whatsapp chat support Location: Santacruz Experience: 2-3 years **Summary**: The WhatsApp Chat Support Specialist is responsible for providing timely and accurate assistance to customers through WhatsApp messaging. This role involves addressing inquiries, resolving issues, and delivering exceptional customer service to enhance the overall...