Guest Relation Executive

3 days ago

Hiranandani Estate Thane Maharashtra, India Blabber Hospitality Full time

**Greeting and Seating Guests**: Welcoming guests as they arrive at the restaurant, and escorting them to their tables.

**Managing Reservations**: Taking and confirming reservations over the phone or through online platforms, and ensuring accurate seating arrangements.

**Coordinating with Servers and Kitchen Staff**: Communicating effectively with the restaurant's service and kitchen teams to ensure smooth service and timely seating.

**Providing Information**: Answering inquiries about the restaurant's menu, specials, and services, and providing recommendations when requested.

**Maintaining Cleanliness**: Keeping the hostess station and waiting area clean and organized, and ensuring the dining area is prepared for guests.

**Handling Guest Concerns**: Addressing guest concerns or complaints promptly and professionally, and escalating issues to management when necessary.

**Assisting with Special Events**: Supporting the coordination of special events or private dining arrangements, including setup and guest management.

**Following Safety Protocols**: Adhering to health and safety regulations, including maintaining social distancing guidelines and sanitization protocols.

**Cash Handling (if applicable)**: Managing cash transactions for guest payments and processing credit card payments accurately.

**Team Collaboration**: Collaborating with other front-of-house staff to provide excellent customer service and enhance the overall dining experience.

REQUIRED FEMALE CANDIDATES ONLY FROM THANE LOCATION ONLY WHO CAN JOIN IMMEDIATELY.

**Job Types**: Full-time, Permanent, Fresher

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8286406296

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