Front Office Assistant

2 days ago

Badshahpur Gurugram Haryana, India Jocund Hearts School Full time

Purpose of the Role: Front Office In-Charge in a Preschool and Daycare

The Front Office In-Charge serves as the primary point of contact for parents, visitors, and staff, ensuring smooth day-to-day operations and creating a welcoming environment. This role is critical in maintaining effective communication, upholding the institution's standards, and ensuring the highest level of care and organization.

Key Responsibilities:

- **Reception and Communication**:

- Greet parents, visitors, and staff with warmth and professionalism.
- Serve as the first point of contact for prospective parents, guiding them through admissions and facility tours.
- **Administrative Support**:

- Maintain student attendance records and other essential documentation.
- Coordinate schedules for classrooms, events, and parent-teacher meetings.
- Assist in the enrollment process, including collecting required documents and fees.
- **Parent Interaction**:

- Communicate daily updates, event information, and reminders to parents.
- **Coordination and Support**:

- Manage logistics for events, ensuring a smooth experience for children and parents.
- **Safety and Security**:

- Monitor entry and exit points, ensuring a secure environment for children.
- Maintain visitor logs and ensure compliance with safety protocols.
- **Creating a Positive Environment**:

- Uphold the school's values and ethos in every interaction.
- Foster a friendly, approachable atmosphere to make families feel valued and supported.

Key Skills and Attributes:

- Excellent communication and interpersonal skills.
- Strong organizational and multitasking abilities.
- A caring, empathetic demeanor with a focus on customer service.
- Ability to handle sensitive situations with discretion and professionalism.

**Job Types**: Full-time, Permanent

Pay: ₹12,000.00 - ₹18,000.00 per month

**Benefits**:

- Paid time off

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- total work: 2 years (required)

**Language**:

- Good Spoken English is a MUST (required)

Work Location: In person

Application Deadline: 07/04/2025
Expected Start Date: 10/04/2025

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