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Front Office Executive Internship

3 weeks ago

Gurugram Haryana, India Lime Tree Hotels Full time

**Job Title**: Front Office Executive Internship

**Location**:Gurgaon

**Company**: Lime Tree Hotels and Apartments Pvt, Ltd,

We are looking for a dynamic and enthusiastic Front Office Executive Intern to join our team. This internship offers a unique opportunity to gain hands-on experience in the hospitality industry and learn about front office operations in a hotel setting.

**Responsibilities**:

- Greet guests and provide them with a warm welcome upon arrival.
- Assist guests with check-in and check-out procedures, ensuring a smooth and efficient process.
- Handle guest inquiries, requests, and complaints in a professional and courteous manner.
- Assist with reservations, including processing bookings, modifying reservations, and providing confirmation to guests.
- Maintain cleanliness and organization at the front desk area.
- Collaborate with other hotel departments to ensure guest satisfaction and resolve any issues or concerns.
- Assist with administrative tasks, such as filing, data entry, and preparing reports.
- Learn about hotel policies, procedures, and services to provide accurate information to guests.
- Complete other duties and projects as assigned by the Front Office Manager or Supervisor.

**Requirements**:

- Currently enrolled in a hospitality management program or related field.
- Passion for providing exceptional customer service.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational abilities.
- Ability to multitask and work efficiently in a fast-paced environment.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Previous customer service experience is preferred but not required.
- Flexibility to work shifts, including evenings, weekends, and holidays.

**Duration**: 2, 3 months, 6 months

**Benefits**:

- Hands-on experience in front office operations at a reputable hotel.
- Opportunity to learn from experienced hospitality professionals.
- Exposure to various aspects of hotel management and guest services.
- Potential for career advancement within the hospitality industry.
- Stipend or other compensation may be provided depending on the duration and policies of the internship program.

Schedule:

- Day shift

Work Location: In person