Front Office Executive

Front Office Executive

**About the Role**:OSTTRA India**

**The Role: Front Office Executive**

**The Impact**:Together, we build, support, protect and manage high-performance, resilient platforms that process more than 100 million messages a day. Our services are vital to automated trade processing around the globe, managing peak volumes and working with our customers and regulators to ensure the efficient settlement of trades and effective operation of global capital markets.

**Responsibilities**:

- **Reception Duties**: Greet visitors, clients, and employees warmly, and manage check-in and check-out procedures. Ensure a professional and courteous reception area.
- **Call Handling**: Answer, screen, and direct phone calls to appropriate personnel. Take and relay messages accurately and promptly.
- **Administrative Support**: Perform general administrative tasks such as scheduling appointments, managing meeting room bookings, and handling correspondence.
- **Visitor Management**: Register and issue visitor badges, ensure compliance with security protocols, and assist with guest requests or inquiries.
- **Office Coordination**: Maintain the front desk area and ensure it is clean, organized, and stocked with necessary supplies. Coordinate with various departments to support office operations.
- **Documentation**: Manage and file documents, maintain records, and prepare reports as required.
- **Event Support**: Assist with organizing and coordinating office events, meetings, and special functions.
- **Problem Resolution**: Address and resolve any issues or concerns raised by visitors or staff in a professional and efficient manner.
- **Safety and Security**: Monitor and manage building access, ensuring the security of the facility and compliance with health and safety regulations.

**What We're Looking For**:

- **Education**:Bachelor's degree in Business Administration, Hospitality Management, or a related field is preferred.
- **Experience**:3-5 years of experience in a front desk or administrative role, with a proven track record of excellent customer service.
- **Skills**:

- Strong interpersonal and communication skills, with the ability to interact effectively with
- people at all levels.
- Proficiency in office software (e.g., Microsoft Office Suite) and familiarity with front desk
- management systems.
- Excellent organizational and multitasking abilities.
- Professional appearance and demeanor.
- Ability to handle confidential information with discretion.
- Problem-solving skills and a proactive attitude.

**The Location: Gurgaon, India**

**About Company Statement**:
OSTTRA is a market leader in derivatives post-trade processing, bringing innovation, expertise, processes and networks together to solve the post-trade challenges of global financial markets. OSTTRA operates cross-asset post-trade processing networks, providing a proven suite of Credit Risk, Trade Workflow and Optimisation services. Together these solutions streamline post-trade workflows, enabling firms to connect to counterparties and utilities, manage credit risk, reduce operational risk and optimise processing to drive post-trade efficiencies.

OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms, connected using powerful integration and transformation capabilities.

**About OSTTRA**

OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20+ years: MarkitServ, Traiana, TriOptima and Reset. OSTTRA is a joint venture, owned 50/50 by S&P Global and CME Group.
With an outstanding track record of developing and supporting critical market infrastructure, our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution, through portfolio optimization, to clearing and settlement.
Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology, playing a central role in supporting global financial markets.

**What's In It For**You?**

**Benefits**:
We take care of you, so you can take care of business. We care about our people. That's why we provide everything you-and your career-need to thrive at S&P Global.

Our benefits include:

- Health & Wellness: Health care coverage designed for the mind and body.
- Flexible Downtime: Generous time off helps keep you energized for your time on.
- Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
- Invest in Your Future: Secure your financ