Office Junior/secretary

2 weeks ago

Kharghar Navi Mumbai Maharashtra, India SAASAKI INFOTECH PVT LTD Full time

A telecaller executive, also known as a customer service representative, has many responsibilities, including:

- Making calls: Telecallers make outbound calls to potential and existing customers to promote products and services, or to follow up.
- Communicating: Telecallers need to be able to communicate well with customers, both verbally and in writing. They should be able to start and maintain meaningful conversations with strangers.
- Understanding the product: Telecallers should have a thorough understanding of the product they are selling so they can convince customers better.
- Identifying customer needs: Telecallers should assess the needs and requirements of customers.
- Handling complaints: Telecallers should be able to deal with customer complaints and concerns. They may not be able to resolve the issues themselves, but they can escalate them to the responsible department.
- Keeping records: Telecallers should keep records of sales phone calls and note useful information. They should also submit daily progress reports.
- Meeting sales targets: Telecallers should meet and exceed sales targets.
- Staying updated: Telecallers should stay updated with market trends.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person

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