Customer Relationship Executive

6 days ago

Andheri Mumbai Maharashtra, India Jynysys IT Pvt Ltd Full time

IT company in Mumbai looking for Customer Relationship Manager to provide online and voice customer support to domestic and international clients.
This role is to provide online customer services to Domestic & International clients.

**Key Areas**:

- Maintaining a pipeline of all sales using CRM software.
- Calling existing and potential customers to inform them about company products and services
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Developing and sustaining solid relationships with customers to encourage repeat business.
- Responsible in calling the clients for reactivation and solving their queries

**NO COLD CALLING**
- 1 year of experience preferred
- Excellent English Communication skills will be eligible. (Can read, Write & Speak)
- Proficiency in using spreadsheets
- Immediate Joiners Preferred.

**Perks and Benefits**
- A work culture that doesn't feel like work.
- Generous sales commissions.

**Company Profile**:
**Jynysys IT**

Jynysys IT has clients who are global players who provide services to trade in the international financial markets. We provide outsourcing services to institutes offering platforms for online trading.

**Note**:
** NO COLD CALLING**

** COMPLETE JOB TRAINING WILL BE PROVIDED**

**Job Types**: Full-time, Permanent

**Salary**: ₹150,000.00 - ₹300,000.00 per year

**Benefits**:

- Leave encashment

Schedule:

- Fixed shift

Supplemental pay types:

- Commission pay

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

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