Customer Service Executive

5 days ago

Kanchipuram, India ProjX Solutions Pvt Ltd Full time

**Job Location**: Oragadom Road, North Industrial Oragadom Corridor, SIPCOT, Chennai

**Job Summary**:
As a Customer Service Representative, you will be the primary point of contact for our customers, providing timely and effective support to ensure customer satisfaction and loyalty. Your responsibilities will include lead generation, customer coordination, payment follow-up, administrative tasks, and sales report making.

**Key Responsibilities**:
1. Customer Coordination: Manage customer relationships, respond to inquiries, and resolve issues promptly.

2. Lead Generation: Identify and pursue new business opportunities through proactive customer engagement.

3. Payment Follow-up: Track and follow up on customer payments, ensuring timely receipt and resolution of any issues.

4. Administrative Tasks: Perform administrative duties, such as data entry, record-keeping, and report generation.

5. Sales Report Making: Prepare and submit sales reports, analyzing customer trends and sales performance.

6. Customer Service: Provide exceptional customer service, addressing customer concerns and resolving issues efficiently.

**Requirements**:
1. Excellent Communication Skills: Strong verbal and written communication skills, with the ability to interact with customers and internal stakeholders.

2. Customer-Focused: Proven ability to prioritize customer needs, provide solutions, and ensure customer satisfaction.

3. Organizational Skills: Strong organizational and time management skills, with the ability to multitask and prioritize tasks.

4. Technical Skills: Proficiency in CRM software, Microsoft Office, and other relevant tools.

5. Problem-Solving Skills: Ability to analyze problems, identify solutions, and implement effective resolutions.

**What We Offer**:
1. Competitive Salary: A competitive salary package with opportunities for growth and development.

2. Training and Support: Ongoing training and support to ensure success in your role.

3. Collaborative Environment: A dynamic and supportive work environment with a team of dedicated professionals.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

Ability to commute/relocate:

- Kanchipuram, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

  • Customer Service Executive

    1 week ago

    Kanchipuram, Tamil Nadu, India ProjX Solutions Pvt Ltd Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Job Location: Oragadom Road, North Industrial Oragadom Corridor, SIPCOT, ChennaiJob Summary:As a Customer Service Representative, you will be the primary point of contact for our customers, providing timely and effective support to ensure customer satisfaction and loyalty. Your responsibilities will include lead generation, customer coordination, payment...

  • Customer Service Assistant

    5 days ago

    Kanchipuram, India Network of Hope Full time

    fluent English Flexible to work at night shifts customer relationship management Multi tasking **Job Types**: Full-time, Regular / Permanent, Fresher **Salary**: ₹25,000.00 per month **Benefits**: - Work from home Schedule: - Day shift - Night shift - US shift Supplemental pay types: - Performance bonus Ability to commute/relocate: -...

  • Customer Support Executive

    3 days ago

    Kanchipuram, India Advanced Grohair & Gloskin clinic Full time

    *Job Title:* Front Desk Executive *Location:* Advanced Grohair & Gloskin Clinic - Hiring in Multiple *Shift Timings:* - *Shift 1:* 10:00 AM - 7:00 PM - *Shift 2:* 11:00 AM - 8:00 PM *Week off:* Rotational *Eligibility:* - Education: Undergraduate Degree (UG) or equivalent - Proficiency in English communication (both written and verbal) *Job...

  • Customer Support Associate

    2 weeks ago

    Kanchipuram, India Tekhunt Solutions Full time

    ON Role - Customer Support Associate/Sr. Associate Process: Voice Rotational Graveyard shifts - Night Shifts (two way cab will be provided) Male & female can apply Qualification: Any degree can apply 5 days working and 2 days Rotational off Work from office No contract / No bond Work Location : Chennai Salary for freshers - CTC 2.5 LPA Salary for...

  • Customer Care Executive

    3 days ago

    Kanchipuram, Tamil Nadu, India Flosil group of companies corporate office Full time ₹ 10,000 - ₹ 28,758 per year

    Customer interaction: Act as the first point of contact for customers, handling inquiries, providing product and service information, and building a positive rapport.Problem-solving: Address and resolve customer complaints promptly and professionally by identifying the issue's root cause and providing effective solutions.Issue escalation: Escalate complex or...

  • Presales Executive

    3 days ago

    Kanchipuram, India Keel Info Solution Full time

    Job Title: Pre-Sales Executive Presales Executive is responsible for working closely with the sales team and prospective customers to understand their needs and provide tailored solutions. This role involves demonstrating product capabilities, creating proposals, and delivering presentations that effectively address customer requirements. The Presales...

  • Marketing Executive

    2 weeks ago

    Kanchipuram, India SMART Global Solutions Full time

    **Job description** **Responsibilities**: - Business Development - Execution of the Entire Process - Answering phones and explaining the product and services offered by the company. - Contacting existing customers as well as prospective customers using scripts. - Obtaining customer information and other relevant data. - Asking questions to the customer and...

  • Marketing Executive

    2 weeks ago

    Kanchipuram, India SMART Global Solutions Full time

    **Responsibilities**: - Business Development - Execution of the Entire Process - Answering phones and explaining the product and services offered by the company. - Contacting existing customers as well as prospective customers using scripts. - Obtaining customer information and other relevant data. - Asking questions to the customer and understanding their...

  • Branch Operations Executive

    2 weeks ago

    Kanchipuram, India CHOLA GOLD Full time

    **Job Summary**: The **Branch Operations Executive** is responsible for managing day-to-day operations at the branch, ensuring smooth transaction processes, maintaining high service standards, and ensuring compliance with company policies. This role involves customer service, inventory management, staff coordination, and reporting. **Key...

  • Sales Executive

    5 days ago

    Kanchipuram, India Neosay Technologies and Solutions Pvt Ltd Full time

    Take a self-motivated and proactive approach to achieve sales targets. - Handle pre-sales, post-sales, and support activities to ensure excellent customer service. - Utilize good marketing skills and demonstrate persistence and responsibility in sales efforts. - Maintain a positive attitude and build trust with customers. - Reach out to the market through...