Customer Support Executive

20 hours ago

Kanchipuram, India Advanced Grohair & Gloskin clinic Full time

*Job Title:* Front Desk Executive

*Location:* Advanced Grohair & Gloskin Clinic - Hiring in Multiple

*Shift Timings:*
- *Shift 1:* 10:00 AM - 7:00 PM
- *Shift 2:* 11:00 AM - 8:00 PM

*Week off:* Rotational

*Eligibility:*
- Education: Undergraduate Degree (UG) or equivalent
- Proficiency in English communication (both written and verbal)

*Job Responsibilities:*
- *Client Reception:* Greet clients and visitors warmly and professionally, creating a positive first impression of the clinic.
- *Appointment Scheduling:* Manage and schedule appointments for clients, ensuring efficient and timely service.
- *Customer Support:* Provide detailed information on clinic services, treatments, and packages, assisting clients with inquiries and concerns.
- *Coordination with Staff:* Communicate with the clinic’s medical and administrative team to ensure smooth coordination of services and appointments.
- *Billing & Payments:* Assist with billing procedures, process payments, and maintain accurate transaction records.
- *Client Follow-ups:* Make reminder calls or send messages to clients regarding appointments and upcoming services.
- *Office Administration:* Maintain and manage office records, including appointment logs, client data, and other necessary documentation.
- *Clinic Cleanliness & Organization:* Ensure that the front desk area and waiting lounge are clean, organized, and welcoming at all times.
- *Confidentiality:* Handle all client and medical information with the utmost confidentiality, adhering to the clinic’s privacy standards.
- *Assist in Clinic Operations:* Support daily clinic operations and assist with ad-hoc tasks as needed.

*Desired Skills & Qualifications:*
- Strong communication and interpersonal skills, with the ability to interact professionally with clients, staff, and visitors.
- Good organizational skills and the ability to handle multiple tasks efficiently.
- Proficient in MS Office Suite (Word, Excel, PowerPoint).
- Positive and approachable attitude with a focus on client satisfaction.
- Prior experience in customer service, healthcare, or the beauty industry is an advantage, but not mandatory.

*Benefits:*
- Competitive salary and benefits package.
- Rotational week off for work-life balance.
- Career development and learning opportunities in the healthcare and aesthetics field.
- Supportive and friendly work environment at a renowned clinic.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Day shift
- Morning shift

Work Location: In person

  • Customer Support Executive

    1 week ago

    Kanchipuram, India Securra Full time

    **Customer Support Specialist** **About the Role**: We are looking for a Customer Support executive to support the Customer Support Team at Securra. **Responsibilities**: Onboarding new customers to the Securra platform Assisting customers in troubleshooting and help resolve issues related to software/devices Following due process to record issues,...

  • Customer Support Associate

    2 weeks ago

    Kanchipuram, India Tekhunt Solutions Full time

    ON Role - Customer Support Associate/Sr. Associate Process: Voice Rotational Graveyard shifts - Night Shifts (two way cab will be provided) Male & female can apply Qualification: Any degree can apply 5 days working and 2 days Rotational off Work from office No contract / No bond Work Location : Chennai Salary for freshers - CTC 2.5 LPA Salary for...

  • Executive - Digital Banking

    3 weeks ago

    Kanchipuram, India Indbank Global Support Services Full time

    Job Description Digital Strategy Development - Develop and execute digital strategies aimed at enhancing the digital banking experience. Work closely with cross-functional teams to ensure alignment of digital initiatives with overall business goals and customer expectations. Digital Channel Management - Manage and optimize digital channels such as online...

  • Executive - Digital Banking

    4 weeks ago

    Kanchipuram, Tamil Nadu, India Indbank Global Support Services Full time

    Job DescriptionDigital Strategy Development- Develop and execute digital strategies aimed at enhancing the digital banking experience. Work closely with cross-functional teams to ensure alignment of digital initiatives with overall business goals and customer expectations.Digital Channel Management- Manage and optimize digital channels such as online...

  • Customer Support

    7 days ago

    Kanchipuram, India Jindal Steel & Power Ltd. Full time

    **Duties**: - Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints - Proactively identify, investigate, and resolve recurring...

  • Customer Service Executive

    2 days ago

    Kanchipuram, Tamil Nadu, India ProjX Solutions Pvt Ltd Full time ₹ 2,00,000 - ₹ 3,00,000 per year

    Job Location: Oragadom Road, North Industrial Oragadom Corridor, SIPCOT, ChennaiJob Summary:As a Customer Service Representative, you will be the primary point of contact for our customers, providing timely and effective support to ensure customer satisfaction and loyalty. Your responsibilities will include lead generation, customer coordination, payment...

  • Customer Support Representative

    2 weeks ago

    Kanchipuram, India Global Serve Solutions Full time

    We're Hiring - Hindi Outbound Voice Process! Location: Chennai, Karapakkam Shift: Rotational Week Off: Rotational Working Days: 6 Days a Week Qualification: Graduation Mandatory CIBIL Score: Minimum 600 Required Note: No Cab Facility Available **Salary**: Up to ₹2.8 LPA for Freshers We are looking for enthusiastic individuals for our Hindi Voice...

  • Urgent Search) Customer Care Executive

    3 weeks ago

    Kanchipuram, Tamil Nadu, India Flosil group of companies corporate office Full time

    Customer interaction Act as the first point of contact for customers handling inquiries providing product and service information and building a positive rapport Problem-solving Address and resolve customer complaints promptly and professionally by identifying the issue s root cause and providing effective solutions Issue escalation Escalate...

  • Product Support

    7 days ago

    Kanchipuram, India Larsen & Toubro Full time

    Product Support LNT/PS/1157127 Industrial Machinery & Products IcKancheepuram Works - Posted On 05 Oct 2024- Required Experience 3 - 5 Years**Skills**: Knowledge & Posting Location CUSTOMER SERVICE Minimum Qualification DIPLOMA IN MECHANICAL ENGINEERING (DME) **Job Description**: Areas of Expertise : Installation, commissioning, testing and...

  • Presales Executive

    20 hours ago

    Kanchipuram, India Keel Info Solution Full time

    Job Title: Pre-Sales Executive Presales Executive is responsible for working closely with the sales team and prospective customers to understand their needs and provide tailored solutions. This role involves demonstrating product capabilities, creating proposals, and delivering presentations that effectively address customer requirements. The Presales...