Customer Support Associate

2 weeks ago

Kanchipuram, India Tekhunt Solutions Full time

ON Role - Customer Support Associate/Sr. Associate

Process: Voice

Rotational Graveyard shifts - Night Shifts (two way cab will be provided)

Male & female can apply

Qualification: Any degree can apply

5 days working and 2 days Rotational off

Work from office

No contract / No bond

Work Location : Chennai

Salary for freshers - CTC 2.5 LPA

Salary for min 6 months to 18months exp - CTC 3 LPA

Responsibilities for Customer Service Associate

Maintain an updated knowledge of the organization's products, services, and customer service policies

Document customer interactions when necessary, compiling documents and forwarding information to interested parties

Explain simply and clearly in response to customer questions and check for customer understanding and acceptance

Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits

Assist clients by demonstrating the use of goods and programs and answering any questions they may have

Participate in training opportunities provided by the organization or by outside entities

Establish and maintain good rapport with customers by using positive language and anticipating their needs

Additional Info:
No B.E/B.Tech or post graduates freshers or experienced
- 5day work, 2 days rotational off, rotational shift, 2way cab

Work From Home as of now

Freshers, Customer Support, Customer Service, Voice Process, Freshers, BPO, Business Process Outsourcing, Non voice, Customer care Executive, Customer Support Executive, fresher job vacancy, BPO Vacancy, Work from home, Remote

NOTE:
**Salary**: ₹17,000.00 - ₹23,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Night shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Kancheepuram, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9500285916

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