Guest Relations Officer

7 days ago

Gurugram Haryana, India Navraj Group Full time

**Job Title**: Guest Relations (Female)
**Company**: Navraj Infratech Pvt. Ltd.
**Location**: Sector 58 Gurugram

**About Us**:
Navraj Infratech Pvt. Ltd. is a leading company in the infrastructure industry, committed to excellence and innovation. We strive to deliver high-quality projects while maintaining a culture of collaboration, growth, and integrity. As part of our expansion, we are seeking a dynamic and professional **Front Office Executive** to be the face of our organization.

**Key Responsibilities**:
**Reception Management**:

- Greet and assist visitors with a professional and courteous manner.
- Answer phone calls, take messages, and forward them to the appropriate department or person.
- Maintain an organized front desk area, ensuring cleanliness and order.

**Administrative Support**:

- Schedule meetings and appointments for senior management.
- Coordinate and manage office supplies and inventory.
- Assist with day-to-day administrative tasks including data entry and filing.

**Communication**:

- Ensure that all client inquiries are addressed promptly and professionally.

**Customer Service**:

- Address customer or client concerns and ensure their needs are met effectively.
- Assist clients and customers in a friendly and efficient manner to enhance the company’s reputation.

**Coordination**:

- Collaborate with other departments to ensure smooth operations of the office.
- Maintain and update records of visitors and appointments.

**Requirements**:

- **Gender**: Female
- **Education**: Graduate or undergraduate in any stream.
- **Experience**: Minimum 1-2 years of experience in a similar role (preferably in an office environment).

**Skills**:

- Strong communication skills (both verbal and written).
- Proficiency in MS Office (Word, Excel, PowerPoint).
- Excellent interpersonal and customer service skills.
- Ability to multitask and work in a fast-paced environment.
- Attention to detail and high organizational skills.

**Personal Attributes**:

- Pleasant personality with a positive attitude.
- Professional appearance and grooming.
- Strong problem-solving ability and initiative.

**Job Types**: Full-time, Permanent

Pay: ₹30,000.00 - ₹50,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Paid time off
- Provident Fund

Schedule:

- Day shift

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 8851719365

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