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Customer Support Representative

2 weeks ago

Noida Uttar Pradesh, India HCIN Networks Private Limited Full time

We are looking for 3 to 4 executives for our customer support desk in BT Club.

The base location is Noida. The further requirement is as below.

**JD for Support Desk**:

- Out bound and In bound calls
- Taking customer feedbacks and resolving their queries
- Closing the issues amicably but that shall be in favor of the organization
- Responding to customers on Whatsapp and Instagram chats, understanding their requirements/ queries and resolving them.
- Try and make customers agree to take delivery of the parcels (Calling for NDR cases)

**Desired Profile**:

- Graduate in any stream with 0-1 years of experience in customer support.
- Good verbal and written communication skills
- Shall be willing to work in shifts/weekendsLocation
- Sector-10 Noida

Pay: ₹10,000.00 - ₹15,000.00 per month

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9900063506