Customer Support Representative
2 days ago
We are looking for 3 to 4 executives for our customer support desk in BT Club.
The base location is Noida. The further requirement is as below.
**JD for Support Desk**:
- Out bound and In bound calls
- Taking customer feedbacks and resolving their queries
- Closing the issues amicably but that shall be in favor of the organization
- Responding to customers on Whatsapp and Instagram chats, understanding their requirements/ queries and resolving them.
- Try and make customers agree to take delivery of the parcels (Calling for NDR cases)
**Desired Profile**:
- Graduate in any stream with 0-1 years of experience in customer support.
- Good verbal and written communication skills
- Shall be willing to work in shifts/weekendsLocation
- Sector-10 Noida
Pay: ₹10,000.00 - ₹15,000.00 per month
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9900063506
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