Walk in for Customer Support Executive

2 days ago


Thiruvananthapuram, India ItJobCell Full time

**Job Location**:
Trivandrum

**Experience**:
0 - 0 Years

**Monthly Salary Range**:
Not disclosed

**Category**:
BPO

**Posted**

Today

1. Respond to multiple inbound chats, gather and verify the required information as appropriate. 2. Identify current and prospective customer needs and determine appropriate solutions to resolve all issues and concerns as well as qualify leads and explain the type of service or product offered that may be beneficial to the customers. 3. Resolve customer issues in a prompt, professional and friendly manner. 4. Complete system documentation and tasks. 5. Strive to meet defined metrics for productivity, quality, and customer experience.



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