Helpdesk Coordinator

Prepare daily attendance for all site and mail to corporate office. - Prepare DCR (Daily Call Report) for all site and mail to corporate office. - Engineer shift roster has to make based on call / project requirement and engineer training. - Assign floor to engineers. - Assign, Monitor and complete H/W call tickets, mail tickets and oral requests. - Verify...

Hiring for Helpdesk Analyst Preferably female...Job Title: Helpdesk AnalystExperience: 6 months – 1 yearLocation: ValasaravakkamShift timing: 9.30am to 6.30pmResponsibilities:Handle customer queries and troubleshoot RFID-related issues.Provide remote support and coordinate with site engineers for on-ground resolutions.Log, track, and update tickets to...

**Responsibilities**: - Attending calls regarding park operations and assigning to park operations team as per contact matrix to address. - Responding to mail requests or complaints with system update, track and closing each one of call or compliant loop. - To take message accurately and convey the same to the concerned person promptly. - Working on digital...

Lead the development and implementation of PS&L Centralised Helpdesk for Distributors. - Provide input and support the development of the PS&L Centralised Helpdesk with Markets where synergies exist and business case supports. - Lead the roll out of PS&L Centralised Helpdesk function with Distributors and Market NSC which may include the integration /...

We are Hiring!!! Designation : Help Desk Coordinator Process : Voice Salary Range : 13k - 25k Fixed day shift & sunday fixed off Experience : Fresher - 5 Years Location : Madhavaram, Chennai. Job Summary: Roles & Responsibilities: - Answer and route incoming calls promptly and professionally. - Maintain records of calls and updates in the system. -...

Verify and close completed H/W call tickets and mail tickets. (Sometime we have requested to do telephone verification Provide technical support to engineers. Prepare monthly review meeting PPT. User’s entry & Exit Process. Word, Excel & PowerPoint Managing IT /Non IT Assets across PAN India Ensuring that Service norms committed to the Customer are met...

Verify and close completed H/W call tickets and mail tickets. (Sometime we have requested to do telephone verification Provide technical support to engineers. Prepare monthly review meeting PPT. User’s entry & Exit Process. Word, Excel & PowerPoint Managing IT /Non IT Assets across PAN India Ensuring that Service norms committed to the Customer are met...

**Description**: Skylark Information Technologies Private Limited is established in 1993, Skylark is one of the leading award-winning System Integrated (SI) Company in India. By leveraging 26 years of experience in IT Services and strong experience in Digital Technology Solutions, thereby partnering with leading technology OEM's, Skylark offers Hybrid IT,...

**Responsibilities**: - Respond to and resolve technical issues timely via multiple communication channels. - Document, track, and follow up on user issues until resolved. - Escalate complex problems appropriately. - Maintain records and generate support activity reports. - Provide first-level hardware and software support. - Coordinate with vendors and...

**Job profile: TPA CLAIM PROCESSING helpdesk.** **We need people only from TPA Insurance Companies who has worked as a CRM helpdesk.(compulsory)** CRM implants for claim support at client location Resolve customer queries on policy coverage and health claim processes Facilitate to drive claims app for submission and tracking of claims by...