
Helpdesk Coordinator
1 week ago
We are Hiring
Designation : Help Desk Coordinator
Process : Voice
Salary Range : 13k - 25k
Fixed day shift & sunday fixed off
Experience : Fresher - 5 Years
Location : Madhavaram, Chennai.
Job Summary:
Roles & Responsibilities:
- Answer and route incoming calls promptly and professionally.
- Maintain records of calls and updates in the system.
- Address customer inquiries and direct them to the appropriate department.
- Schedule and coordinate meetings or follow-ups as needed.
- Ensure timely escalation of unresolved issues to relevant teams.
- Provide accurate information and maintain confidentiality.
Qualifications:
- Any Degree
- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficient in using phone systems and basic computer software.
- Prior experience in customer service or coordination roles is preferred.
Contact - 6380723976
**Job Types**: Full-time, Permanent
Pay: ₹13,000.00 - ₹25,000.00 per month
**Benefits**:
- Provident Fund
Shift:
- Day shift
Work Days:
- Monday to Friday
Application Question(s):
- Do you know to use Excel?
**Education**:
- Bachelor's (preferred)
**Experience**:
- Total Work: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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