Jr. Helpdesk Coordinator

1 week ago


Chennai Tamil Nadu, India Fourth Dimension Technologies Pvt. Ltd Full time

Verify and close completed H/W call tickets and mail tickets. (Sometime we have
requested to do telephone verification
Provide technical support to engineers. Prepare monthly review meeting PPT.
User’s entry & Exit Process.
Word, Excel & PowerPoint

Managing IT /Non IT Assets across PAN India
Ensuring that Service norms committed to the Customer are met and
responding to all the Escalations regarding Asset and Help Desk

**Job Types**: Full-time, Regular / Permanent

**Job Types**: Full-time, Permanent

Pay: ₹100,000.00 - ₹150,000.00 per year

**Benefits**:

- Food provided
- Health insurance
- Life insurance
- Provident Fund

Ability to commute/relocate:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Help desk: 1 year (preferred)

Work Location: In person



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