Current jobs related to Customer Service Representative - Katargam Surat Gujarat - Astha Technology Solutions Pvt Ltd

  • Customer Service Representative

    2 weeks ago

    Surat, Gujarat, India Shott Amusement Limited Full time

    **Customer Service Representative** Designation - Customer Service Representative Working Location - Dumas Road, Surat Education Required - S.S.C or H.S.C. College Student or Fresher can apply Age Criteria - 18 to 26 Years Job Timings - For Male - 1 PM TO 10 PM & 2PM TO 11PM & 3 PM TO 12 AM (Rotational Shift) For Female - 10:30 AM TO 07:30 PM & 12 PM...

  • Customer Service Representative

    16 hours ago

    Motera, Ahmedabad, Gujarat, India Genius Placement Service Full time

    logistic industry 5:30 PM & 2:30 AM shift Customer service representatives **help customers with complaints and questions, give customers information about products and services, take orders, and process returns**. By helping customers understand the product and answering questions about their reservations, they are sometimes seen as having a role in...

  • Customer Service Representative

    5 days ago

    Surat, Gujarat, India Complete job Full time

    Customer Support Representative Fluent in English is must 80% Customer support 20% Sales Need to Speak with US Clients International experience would be an added advantage Experience: 2-4 Years LOCATION: Adajan near pal RTO Surat Shift Timing: 8 PM -6 AM 9.30-7.30 am **Job Types**: Full-time, Permanent Pay: ₹20,000.00 - ₹35,000.00 per...

  • Customer Service Representative

    2 weeks ago

    Surat, Gujarat, India Complete job Full time

    **Job description** Customer Support Representative Fluent in English is must 80% Customer support 20% Sales Need to Speak with US Clients International experience would be an added advantage Experience: 2-4 Years LOCATION: Adajan near pal RTO Surat Shift Timing: 8 PM -6 AM 9.30-7.30 am **Job Types**: Full-time, Permanent Pay: ₹25,000.00 -...

  • Customer Service Representative

    2 weeks ago

    Surat, Gujarat, India Fashion 1972 Pvt. Ltd. Full time

    We’re looking for a dedicated Customer Care Representative to be the voice and heart of Cocoon Care. This role is much more than just responding to messages - it’s about representing the company, ensuring every customer interaction reflects the brand’s values, and delivering a seamless, delightful experience. You’ll be the bridge between our...

  • Customer Service Representative

    1 week ago

    Vesu, Surat, Gujarat, India Game Zone Full time

    **Job Title**: Customer Service Representative - Game Zone **Location**: Vesu, near Prime Shoppers **Department**: Operations / Customer Service **Reports To**: Floor Supervisor / Duty Manager **Job Summary**: We are looking for an enthusiastic and customer-focused **Customer Service Representative (CSR)** to join our Game Zone team. The CSR will be the...

  • Customer Service Representative

    2 weeks ago

    Surat, Gujarat, India beBeeCustomerService Full time ₹ 46,08,000 - ₹ 60,48,000

    Customer Service Representative RoleWe are seeking a skilled Customer Service Representative to handle customer inquiries and resolve issues via phone or other communication channels.This role is ideal for individuals with excellent communication and interpersonal skills who can work effectively as part of a team to achieve business objectives.Handle...

  • Customer Service Representative

    2 weeks ago

    Surat, Gujarat, India beBeeCustomerService Full time ₹ 8,00,000 - ₹ 15,00,000

    Customer Service RepresentativeThe Customer Service Representative plays a vital role in ensuring customer satisfaction and delivering exceptional service. As a key member of our team, you will be responsible for providing timely and effective support to our customers, addressing their concerns and resolving issues promptly.Responsibilities:Respond to...

  • Customer Service Representative

    5 days ago

    Varachha, Surat, Gujarat, India International Gemological Institute Full time

    Opening for Customer Service representative Must have 2- 3 Years Experience in Client Servicing Requirement Graduate Excellent communication Skill Good Interpersonal skill Quick learner Job Description: - 1) Resolving queries of Client 2) Tell-calling (No Targets) Thanks Archana **Job Types**: Full-time, Permanent **Salary**: ₹15,000.00 -...

  • Customer Service Representative

    2 weeks ago

    Surat, Gujarat, India beBeeCustomerService Full time ₹ 60,00,000 - ₹ 85,00,000

    Job Title:Customer Service RepresentativeJob Summary:We seek a highly skilled Customer Service Representative to provide exceptional customer service.Key Responsibilities:Respond to customer inquiries in a professional and courteous manner.Resolve customer complaints and issues in a fair and efficient manner.Work closely with cross-functional teams to...

Customer Service Representative

2 weeks ago

Katargam Surat Gujarat, India Astha Technology Solutions Pvt Ltd Full time

**Job description**

We are looking for an experienced and reliableCustomer Service Representative (CSR) who is enthusiastic and passionate about connecting with and handling customers - an individual who loves communicating with customers and solving their concerns. We are looking for someone who takes pride in delivering optimum customer satisfaction at all times. You may receive inbound call requests or make outbound calls, fulfill orders, solve problems, transmit messages, and share important details with the concerned department.
- **Designation: Customer Service Representative**_
- **Work Mode: Full Time**_
- **Duties/Responsibilities**:_
- Handle customer's inquiries promptly and accurately.
- Serve customers by providing product and service information and resolving product and service problems.
- Maintain customer records by updating account information.
- Resolve product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting, and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.
- Prepare feedback reports about products or services by collecting and analyzing customer information.
- Contribute to team effort and product/service growth by accomplishing related results acquired because of feedback.
- Compile proper information to record/resolve the customer’s query, or complaint or provide auxiliary service.
- Address problems and requests by transmitting information to the appropriate entity on the middle-level management.
- Write service orders, ensuring all paperwork is legibly and accurately completed, with all customer requests or points of concern documented.
- Anticipate escalation and take over calls when needed.
- Client management and coordination for day-to-day operations.
- Call monitoring and providing actionable insights to improve performance.
- Perform other related duties as assigned.

**What we require (Desired Skills and abilities) Skills**:

- Comfortable to work in night shifts (US time zone)
- Strong verbal and written communicator.
- Good negotiation and problem-solving skills.
- Should have good communication skills.
- Managing Sales.

**Job Types**: Full-time, Permanent

**Salary**: ₹15,000.00 - ₹45,000.00 per month

**Benefits**:

- Flexible schedule

Schedule:

- Monday to Friday
- Night shift
- US shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- B2B sales: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Katargam, Surat, Gujarat (required)

Ability to Relocate:

- Katargam, Surat, Gujarat: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**

+91 8153827842