Customer Success Executive

1 week ago

Parijat Nagar Nashik Maharashtra, India Affinix Digital Full time

**Key Responsibilities**:

- **Client Onboarding**: Guide clients through the onboarding process for services such as SEO and social media advertising. Ensure they understand the value and process of each service.
- **Client Communication**: Act as the main point of contact for new clients, providing consistent updates, gathering feedback, and addressing any questions or concerns.
- **Coordination with Teams**: Collaborate with internal teams to ensure client needs are effectively communicated and services are delivered as promised.
- **Account Management**: Develop a deep understanding of each client’s goals and tailor the onboarding experience to meet these needs.
- **Follow-Up & Retention**: Conduct regular check-ins with clients to maintain relationships, ensure satisfaction, and address any issues.

**Requirements**:

- **Experience**: Prior experience in client management, customer success, or account management in a digital marketing environment is preferred. Freshers with good communication skills can apply.
- **Communication Skills**: Excellent verbal and written communication skills in English, with a friendly and approachable demeanour.
- **Digital Marketing Knowledge**: Familiarity with digital marketing services such as SEO, social media advertising, and PPC is a plus.
- **Interpersonal Skills**: Strong ability to build relationships with clients and work collaboratively with internal teams.
- **Organized & Detail-Oriented**: Capable of managing multiple clients and responsibilities efficiently.

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Internet reimbursement

Schedule:

- Day shift

Work Location: In person

  • Customer Success Executive

    2 weeks ago

    Viman Nagar, Pune, Maharashtra, India kwiqreply Full time

    **Title**: Strategic Customer Success Executive **Location**: Pune **Job Type**:Full-time **Experience**: Mid-Senior Level **Company Description** kwiqreply is a WhatsApp Business API platform and one of the products of Khairnar Technologies that provides a shared inbox to all team members and helps businesses communicate with their customers...

  • Customer Sales Executive

    1 week ago

    Parijat Nagar, Nashik, Maharashtra, India Riyan Gems Jewellery Private Limited Full time

    Ensuring that all merchandise is priced accurately and appropriately labeled - Providing customers with product knowledge and advice on jewelry selection in order to help them make informed buying decisions - Establishing and enforcing rules and policies regarding employee conduct and store operations in order to ensure customer satisfaction and compliance...

  • Lead Generation Executive

    3 days ago

    Parijat Nagar, Nashik, Maharashtra, India Lead Skale Full time

    About UsLead Skale (Enterprise of Avinix Digital Pvt. Ltd) is a performance-driven lead generation and digital marketing company based in Nashik. We help businesses grow through Meta Ads, Google Ads, Local SEO, Website Development, and Lead Generation Campaigns. We work with industries like Real Estate, Automobile Showrooms, Education, and Local Businesses...

  • Customer Success Executive

    5 days ago

    Andheri, Mumbai, Maharashtra, India Aastral International Full time

    The Client is seeking a dedicated and enthusiastic Customer Success Executive to join our team at our Andheri location. As a Customer Success Executive, you will be responsible for ensuring the satisfaction and success of our valued customers during the night shift hours. **Key Responsibilities**: - Proactively engage with customers to understand their...

  • Customer Success Executive

    5 days ago

    Andheri, Mumbai, Maharashtra, India ZELL EDUCATION PRIVATE LIMITED Full time

    **Customer Success Executive** **About Zell Education**: At Zell, we strive to become India’s leading training centre & transform careers by making skill upgradation effective, affordable & accessible for everyone. Our primary goal is to deliver high quality education & skill upgradation in collaboration with industry experts & best educational practices....

  • Client Relationship Executive

    1 week ago

    Parijat Nagar, Nashik, Maharashtra, India Affinix Digital Full time

    **About Affinix Digital**:Affinix Digital is a digital marketing agency based in Nashik, dedicated to empowering businesses by generating quality leads, increasing website traffic, and maximizing online visibility. We specialize in Local SEO, Google My Business optimization, paid social media campaigns, PPC, and premium website design services. **Role...

  • Client Relationship Executive

    2 days ago

    Parijat Nagar, Nashik, Maharashtra, India Affinix Digital Full time

    **About Affinix Digital**:Affinix Digital is a digital marketing agency based in Nashik, dedicated to empowering businesses by generating quality leads, increasing website traffic, and maximizing online visibility. We specialize in Local SEO, Google My Business optimization, paid social media campaigns, PPC, and premium website design services. **Role...

  • Customer Success Executive

    2 weeks ago

    Pune, Maharashtra, India ESP Global Services Full time

    **About the Job**: As a Customer Success Executive, you will be a critical member of the customer success team, focusing on ensuring customer satisfaction, retention, and the successful delivery of services. You will work closely with the Customer Success Manager (CSM) to support daily operations, resolve customer issues quickly, and drive improvements in...

  • Customer Success Executive

    1 week ago

    Mumbai, Maharashtra, India Itvedant Education Pvt. Ltd. Full time

    Job Description : Customer Success Executive Grievance Resolution: Address and resolve customer grievances in a timely and efficient manner. Act as a point of contact for students, addressing their concerns and providing appropriate solutions. Collaborate with relevant internal teams to ensure effective problem resolution. Edtech Industry...

  • Customer Success Executive

    2 weeks ago

    Mumbai, Maharashtra, India Route Mobile Full time

    Job Role - Customer Success Executive - Location - Mumbai - Job Description - Establish relationships as a trusted and strategic advisor to help ensure the continued value of our products and services - Working with your accounts to grow their usage and product adoption (New Products - WhatsApp, Rich Communication Services - RCS etc.) - Advocate for your...