
CRM Expert
2 days ago
**Duties and Responsibilities**:
- Provide the best solution to the problems of the customers
- Implement Zoho based on requirements gathered
- Provide training to the customer with functional assistance
- Respond to Support Tickets and provide solutions
- Communicate with the customer to understand the requirements
- Analyze customers’ needs and business processes to map them properly with zoho.
- Accompany customers in the full delivery cycle from software configuration to go-live.
- Coach customers on how to use Zoho efficiently through an individual session.
- Deliver functional training sessions (prepare materials)
- Negotiate the required resources
- Follow and check the development part
**Salary**: ₹300,000.00 - ₹450,000.00 per year
**Benefits**:
- Work from home
Schedule:
- Day shift
- Monday to Friday
- Morning shift
**Experience**:
- Functional Consultant: 1 year (required)
- CRM Implementation: 1 year (required)
Work Location: Remote
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