Help Desk Technician

Manage the help desk team and evaluate performance Ensure customer service is timely and accurate on a daily basis Recruit, train and support help desk representatives and technicians Set specific customer service standards Contribute to improving customer support by actively responding to queries and handling complaints Establish best practices through the...

**IT Help Desk Technician** **Chennai, India** At Vendasta, we believe in helping great local businesses survive and thrive in a world that's more competitive than ever and we are growing our team! This is an opportunity to join a growing team and directly impact local economies worldwide. In a world where local businesses all over the globe have had their...

The Help Desk Technician uses troubleshoots problems and provides guidance around products covered within The Company’s diverse portfolio of hardware, software, and service offerings. 1. Associate’s Degree or equivalent, i.e., military, trade school, etc. and 0-2 years of relevant experience. 2. In lieu of degree, high school diploma or GED and 2+ years...

At Mr Cooper Group You Make the Dream Possible Our purpose is simple Keeping the dream of homeownership alive As a Mr Cooper Group team member you play a big role in making that dream possible Around here we know our roles and work together volunteer to make a difference and challenge the status quo when needed Everything we do is in the care and service of...

Role: IT Service Help Desk Experience: 2 to 4 years Employment Type: Full-time Shift: Night Shift (US Shift) - 6.30 PM - 3.30 AM Location: Chennai (In office) Job Summary: Key Responsibilities: Provide technical support for both hardware and software, including installation, configuration, and troubleshooting. Utilize ServiceNow for ticket management,...

'''Overview''' We are seeking a skilled and motivated IT Technician to join our team. As an IT Technician, you will be responsible for providing technical support and maintaining our IT infrastructure. This is an excellent opportunity for individuals who are passionate about technology and enjoy troubleshooting and problem-solving. '''Responsibilities''' -...

Position: Technical Support/Service Desk Agent - Level 1 Location: Chennai Job Summary: Key Responsibilities: - Serve as the primary point of contact for all IT-related inquiries from clients, full-time employees, vendors, and contractors. - Update ticket statuses regularly and provide timely updates to authorized users regarding the progress of their...

Join Verdantas – A Top #ENR 81 Firm,We’re looking for a proactive and tech-savvy IT Helpdesk Specialist to join our Pune team.In this role, you’ll be the first line of support for our employees, resolving technical issues and ensuring smooth day-to-day IT operations. You’ll troubleshoot hardware and software problems, manage user access, and support...

Join Verdantas – A Top #ENR 81 Firm,We’re looking for a proactive and tech-savvy IT Helpdesk Specialist to join our Pune team.In this role, you’ll be the first line of support for our employees, resolving technical issues and ensuring smooth day-to-day IT operations. You’ll troubleshoot hardware and software problems, manage user access, and support...

Help Desk & Operations ManagerLocation: Chennai, IndiaEmployment Type: Full-Time (Permanent placement or 12-month Contract-to-Hire subject to client confirmation)Start Date: ImmediateExperience: 10+ Years.Role OverviewWe are seeking an experienced Help Desk & Operations Manager to lead the Network Operations Center (KNOC) team at Arista Networks, Chennai....