Operations Support Administrator

1 day ago

Remote, India Red Hat Software Full time

About the job:
The GLS Platform Readiness team is looking for an experienced individual passionate about open source and business critical production deployments to join us as a Systems Administrator with an emphasis on scripting, automation and either OpenStack and/or OpenShift knowledge.

In this role, you will be responsible to create solutions and help with problem solving for reported issues in real time as a member of the L3 support team working across various shifts depending on business needs. You will work with other team members remotely deploying, maintaining and monitoring a large complex cluster environment hosted in data centers across multiple continents.

As a Systems Administrator with an emphasis on automation you will analyze procedures and help to design and implement automation and automated solutions for the diverse technical challenges including deployment pipelines, automated test scenarios and systems and services monitoring.

The technologies used in the production environment include, but are not limited to OpenStack, OpenShift, Ceph, RHV, Red Hat Satellite, Ansible Tower.

What you will do:

- Provide L3 live support for the cluster environment and all related services
- Analyze procedures and help to design and implement automation and automated solutions
- Deploy and manage Red Hat OpenStack Platform on bare metal providers across multiple geographically distributed datacenters
- Manage Red Hat OpenShift Platform shared clusters and Linux containers
- Monitor uptime, respond to alerts, troubleshoot, and remediate infrastructure-related issues in real time
- Perform scheduled maintenance and upgrades to ensure that security and service-impacting errata are patched
- Manage complex software-defined networks (SDNs) to provide classrooms and exam environments with isolation or Internet access

What you will bring:

- Excitement and passion to learn about and master new technologies
- At least 3 years experience administering a Linux based production environment
- Experience with scripting and automation (Ansible and/or Python)
- Experience with either OpenStack or OpenShift in production environments
- Ability to work with minimum supervision in a fast-paced environment with a multicultural team distributed across multiple countries and time zones
- Good communication skills in English, excellent collaboration skills and a good team player

**The following is considered a plus**
- Knowledge of and experience with Linux containers
- Knowledge of and experience with Red Hat Satellite
- Knowledge of and experience with Ceph
- Knowledge of and experience with RHV
- Knowledge of and experience with Ansible Tower
- Knowledge of and experience with Zabbix
- Knowledge of and experience with any programming language such as Bash, Python, Go, Ruby, JavaScript
- Red Hat or Linux-specific certifications like Red Hat Certified System Administrator (RHCSA), Red Hat Certified Engineer (RHCE), Red Hat Certified Architect (RHCA)

LI-HC1

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