Call Centre Representative

5 days ago


Badarpur Delhi Delhi, India HONHAR SKILL EDUCATION PRIVATE LIMITED Full time

Responsibilities

Handle a large volume of inbound and outbound calls in a timely manner

Follow communication scripts and use knowledge of the company's products and services to go off-script when necessary

Identify customer needs, research issues, resolve complaints, and provide solutions

Maintain ownership of calls throughout the lifecycle of a caller's request, including follow-ups with escalation team

Recommend improvements for systems and processes to boost organizational efficiency

Required skills and qualifications

High school degree or equivalent

Experience working in a call center or customer-support role

Strong active-listening and verbal-communication skills

Proficiency in problem-solving

Ability to multitask and manage time effectively

**Job Types**: Full-time, Regular / Permanent, Fresher

**Salary**: ₹8,571.59 - ₹18,305.04 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Language**:

- Hindi (preferred)

**Speak with the employer**
+91 8700426029



  • New Delhi, India AVA DESIGN PRIVATE LIMITED Full time

    We're looking for **Call Centre Representative **to join our team, **Responsibilities** - Handle a inbound and outbound calls in a timely manner - Follow communication scripts and use knowledge of the company's products and services to go off-script when necessary - Identify customer needs, research issues, resolve complaints, and provide solutions -...

  • Call Centre Agent

    1 week ago


    Delhi, India 91 AT WORK LLP Full time

    We are seeking a motivated and customer-focused individual to join our team as a Call Centre Agent. As a Call Centre Agent, you will be responsible for resolving customer inquiries, providing exceptional service, and maintaining a high level experience in a similar role, possess strong communication skills, and be able to handle a high volume of calls...

  • Call centre manager

    1 week ago


    Delhi, Delhi, India Smile Dental Care UK Full time ₹ 6,00,000 - ₹ 8,00,000 per year

    We're Hiring: Call Centre Manager – Delhi (Full-Time, 40 Hours/Week)Are you a driven, experiencedCall Centre Managerready to take on an exciting new challenge? We're launching abrand-new call centre in Delhito support a leadingUK-based dental group– and we're looking for a talented leader to run the showThis is arare opportunityto build and lead a...

  • Call Centre Operation

    2 weeks ago


    Delhi, NCR, India JIL Information Technology Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    We are seeking an experienced professional to lead our admissions call centre operations, providing strategic direction and oversight to ensure exceptional customer service, efficient operations, and effective recruitment processes. The successful candidate will have a strong educational background, technical expertise, and experience in call centre...

  • Call Centre Executive

    2 weeks ago


    Tilak Nagar, Delhi, Delhi, India Aastha Hospital Full time

    **1. Call Centre Management: Managing day-to-day operations of the call centre, Calling patient & potential clients, Patient appointment scheduling, Call volume monitoring, Call queue management, Lead capturing etc.** **2. Patient Interaction.** **3. Quality Assurance.** **4. Data Entry.** **5. Call routing.** **6. Complaint Resolution.** **7. System...

  • Call Centre Agent

    6 hours ago


    Delhi, Delhi, India Astroscience Technologies Pvt. Full time ₹ 1,60,000 - ₹ 2,10,000 per year

    Job Summary:We are looking for a Call Centre Agent to manage incoming and outgoing customer calls with professionalism, efficiency, and empathy. The ideal candidate will be a good communicator with strong problem-solving skills, capable of handling a high volume of calls while delivering excellent customer service.Key Responsibilities:Answer incoming calls...


  • Delhi, Delhi, India NEXORIA TRADE Full time

    Answer incoming customer phone calls and take appropriate action for each call Maintain customer satisfaction ratings based on explicit criteria set forth by the company Attend mandatory training sessions to stay updated on product or company policy changes Use company policies to determine if there can be an immediate resolution to a customer issue or if...


  • Delhi, Delhi, India NAVEENTA INITIATIVES Full time

    1.Answer incoming customer phone calls and take appropriate action for each call 2.Maintain customer satisfaction ratings based on explicit criteria set forth by the company 3.Attend mandatory training sessions to stay updated on product or company policy changes 4.Use company policies to determine if there can be an immediate resolution to a customer issue...


  • Delhi, Delhi, India PARCHAM IMPEX Full time

    Responsibilities: Make outbound calls to prospective customers based on provided leads or databases. Introduce our Courses to potential customers and explain their benefits and features. Follow a script or pitch provided by the company, but also be able to adapt and personalize conversations as needed. Provide accurate information to customers and answer...

  • Call Centre Agent

    5 days ago


    Azadpur, Delhi, Delhi, India The Web Vyapar Full time

    Hello We are hiring Experience Call centre Agent/Tellcaller/Sales Excutive in Azadpur Delhi Area 110033 Good Communication skills Exp - Min 6 month Contact The Web Vyapar Mo.9718859884 **Job Types**: Full-time, Permanent Pay: ₹13,000.00 - ₹14,000.00 per month Schedule: - Day shift **Education**: - Higher Secondary(12th Pass)...