Customer Support Executive

4 days ago

Gurugram Haryana, India Adrianaa services Full time

** Immediate Joiners are required**

**Job Title**: Customer Support Executive - Tamil & Telegu Known

**Location**: Golf Course Extension Road, Sector 66, Gurugram

**Experience**: 3-5 Years

**Salary**: ₹25,000 - ₹40,000 per month

**Job Type**: Full-Time

**Industry**: FinTech | Finance | Insurance

**Working Days**: All Sundays off + 2nd and 4th Saturdays off

**Note**:Immediate Joiners Preferred

**Company Overview**:
Company is a **leading FinTech platform** offering easy access to financial products such as personal loans, credit cards, insurance, and investment plans.

The company bridges the gap between financial institutions and end users by simplifying the lending and insurance processes digitally.

We are seeking a **Customer Support Executive** proficient in **both Tamil and Telugu** to handle customer queries across our digital lending and insurance platforms.

**Key Responsibilities**:

- Handle inbound/outbound calls and chats in **Both Tamil and Telugu Language.**:

- Coordinate with internal departments to resolve customer issues.
- Maintain accurate records in CRM and support systems.
- Provide feedback on recurring issues and customer experience improvements.

**Required Skills & Qualifications**:

- Graduate in any discipline.
- **3-5 years of customer support experience (preferably in finance or insurance).**:

- **Fluent in Tamil, Telugu, Hindi, and English.**:

- Good communication, patience, and problem-solving skills.
- **Basic computer knowledge and CRM experience.**

**How to Apply**:
**OR**

WhatsApp your profile to**:+91 8010768617**

Pay: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Application Question(s):

- Have you worked in Fintech or Insurance Industry company?
- How much you rate yourself in 0/10 in English communication skills?
- Are you a Immediate Joiner?
- What is your In Hand Salary per month?
- Which south Indian language you are very well known Tamil, Telegu, Malayalam and Kannada ?
- Do you know both language Tamil or Telegu?

**Experience**:

- Customer Support Executive: 1 year (required)

**Location**:

- Gurugram, Haryana (required)

Work Location: In person

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