Front Office Supervisor

17 hours ago

New Delhi, India Sarovar Hotels & Resorts Full time

**Check-in/Check-out Oversight**: Efficiently manage guest arrivals and departures.

**Reservation Supervision**: Ensure accurate reservation processes for maximum occupancy.

**Team Leadership**: Lead and support the front office team.

**Cash Handling and Records**: Oversee cash transactions, and maintain accurate records.

**Customer Service Champion**: Resolve guest concerns for a positive experience.

**Training and Development**: Train and enhance staff skills.

**Shift Management**: Coordinate front office staff schedules.

**Reporting and Analysis**:Generate daily reports for management analysis.

**Quality Assurance**:Enforce service and quality standards.

**Problem Resolution**:Address and resolve issues during shifts.

**Communication Liaison**:Facilitate inter-departmental communication.

**Guest Services Enhancement**:Elevate guest experience through personalized services.

**Safety and Security Implementation**:Enforce security protocols for guest safety.

**Job Types**: Full-time, Permanent, Fresher

**Salary**: ₹17,000.00 - ₹18,500.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Day shift
- Morning shift
- Night shift
- Rotational shift

Supplemental pay types:

- Performance bonus

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (required)

**Language**:

- Hindi (preferred)
- English (preferred)

Ability to Commute:

- New Delhi, Delhi (preferred)

Ability to Relocate:

- New Delhi, Delhi: Relocate before starting work (required)

**Speak with the employer**
+91 9136008303

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