Customer Onboarding

4 days ago

Delhi High Court Delhi Delhi, India Yanolja Cloud Solution Full time

**Overview**:
Yanolja Cloud Solution Pvt. Ltd. (YCS); formerly eZee Technosys, is a global end-to-end hospitality technology provider specializing in solutions for small and medium sized accommodation businesses. With more than 390+Team members, 17+ years of experience, YCS currently has 33,000+ customers in over 170 countries, with 50+ supported languages in our software, and a 24/7 support network to match. We have a Local teams in 9+ countries including India, Thailand, Indonesia, Philippines, Sri Lanka, South Africa, Tanzania, Uganda, USA and counting.

**Roles & Responsibilities**
- New customer onboarding
- Be able to understand the nature of client issues and resolve them in a timely and efficient manner.
- Self-motivated and be team player.
- Maintain policies and procedures when working with clients and provide appropriate information.
- Collaborate with team members on knowledge transfer, procedures, and standards.
- Maintain accurate records of daily communications and issues resolve

**Requirements**:

- Strong verbal and written communication skills in English & Local language
- Good computer knowledge.
- Self-motivated and a team player.
- Excellent attendance and punctuality.
- Excellent customer service skills.
- Preferable language English, Local language

Pay: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Rotational shift

Application Question(s):

- Do you have a Personal Laptop?
- Do you have a Personal Vehicle?

**Experience**:

- Tech Support: 1 year (required)

**Language**:

- English (preferred)

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