
Customer Relationship Coordinator
3 days ago
**Company**: Santecare Fast Pvt Ltd
**Position**: Customer Relationship Coordinator
**Location**: Ahmedabad (Aligned with Australian Time Zones)
**Key Responsibilities**
**Customer Interaction & Sales Verification**
- Handle inbound and outbound customer calls professionally.
- Conduct customer verifications for sales and service-related queries.
- Ensure accurate documentation of all customer interactions.
- Provide excellent service to enhance customer satisfaction and loyalty.
**Internal Communication**
- Coordinate with internal teams to escalate and resolve customer issues.
- Communicate updates clearly and promptly with the Australian client-facing team.
**Required Skills & Qualifications**
- Excellent verbal and written communication skills in English.
- Strong customer service skills with a professional phone manner.
- Minimum 1 year of experience in customer service, tele calling, CRM handling, or a similar role.
- Proficiency in Microsoft Office (Excel, Word).
**Desired Attributes**
- **Problem-Solving**: Ability to handle objections and resolve customer concerns effectively.
- **Team Player**: Ability to collaborate with colleagues across time zones.
- **Adaptability**: Flexibility to work in a fast-paced, changing environment.
This is a **full-time** position aligned with **Australian time zones**:
- **4:00 AM - 1:00 PM** (October - March)
- **5:00 AM - 2:00 PM** (April - September)
- **Saturday Working Hours**: 7:30 AM - 11:30 AM
Flexibility to **work from home** during Indian public holidays.
- **Competitive salary** and benefits package.
- **A**dynamic and supportive work environment*.
- **Opportunities for professional growth** and career advancement.
- **Exposure to international operations** and best practices.
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Paid time off
Schedule:
- Morning shift
Application Question(s):
- Are you comfortable working according to Australian time zones?
- Have you previously worked in a role that required regular English communication with clients?
Work Location: In person
-
Client Coordinator
7 days ago
Ashram Road P.O, Ahmedabad, Gujarat, India Moving Brain Brandcluez (OPC) Pvt. Ltd. Full timeProvide regular updates to clients on the progress of customer service projects and campaigns that directly affect each client. - Develop open and effective channels of communication with each client that can be employed by other departments as well. - Coordinate internal projects and determine the best utilization of resources to increase customer...
-
Customer Care Executive
7 days ago
Ashram Road P.O, Ahmedabad, Gujarat, India Investmentor Securities Ltd Full timeA **Customer Care Executive in a stockbroking firm** serves as the first point of contact, handling reception duties, client interactions, documentation support **Front Desk / Reception Duties** - Greet and assist clients, visitors, and business associates in a professional manner. **Client Interaction & Support** - Assist clients with general information...
-
Customer Care Executive
7 days ago
Ashram Road P.O, Ahmedabad, Gujarat, India Investmentor Securities Ltd Full time ₹ 10,000 - ₹ 1,60,000 per yearA Customer Care Executive in a stockbroking firm serves as the first point of contact, handling reception duties, client interactions, documentation supportFront Desk / Reception DutiesGreet and assist clients, visitors, and business associates in a professional manner.Handle incoming phone calls, emails, and inquiries, and direct them to the appropriate...
-
Sales Coordinator
7 days ago
Ashram Road P.O, Ahmedabad, Gujarat, India Kids Age Children National Newspaper Full time**Key Responsibilities**: - **Client Interaction**: Build and maintain relationships with school principals, teachers, and other stakeholders. - **Business Development**: Identify and initiate business opportunities with target organizations. - **Market Awareness**: Increase sales volume and revenue by promoting services and products in the market. -...
-
Customer Support Executive
6 days ago
Ashram Road P.O, Ahmedabad, Gujarat, India ELECTROCOM SOFTWARE PVT. LTD. Full time**Roles and Responsibilities** - Provide software Support and training to customers on calls - Should be able to answer calls timely ensuring adherence to the process standards - Attend incoming customer calls and take appropriate action to resolve users query - Should be able to respond to the customer in an excellent professional manner. - Must have the...
-
Customer Success Associate
2 weeks ago
Ashram Road P.O, Ahmedabad, Gujarat, India Vastra App Full time**Responsibilities**: - **Customer Onboarding**: - Guide new customers through the onboarding process, ensuring a smooth and positive experience. - Provide training sessions to help customers understand the features and functionalities of our products or services. - **Customer Engagement**: - Establish and maintain strong relationships with customers...
-
Customer Care Executive
2 weeks ago
Ashram Road P.O, Ahmedabad, Gujarat, India MAS Financial Services Limited Full time**Job Summary**: The Telecaller is responsible for making and receiving calls to assist customers, resolve queries, and provide information about products/services. The role requires strong communication skills, patience, and a customer-focused approach. **Key Responsibilities**: - Make outbound calls to customers for promotions, feedback, or follow-ups. -...
-
Client Relationship Executive
3 days ago
Ashram Road P.O, Ahmedabad, Gujarat, India Veera steel Full time**Key Responsibilities**: - Handle data management, reporting, and analysis using Advanced Excel. - Create and maintain Pivot Tables, VLOOKUP, HLOOKUP, and other Excel formulas for accurate reporting. - Prepare MIS reports, dashboards, and summaries for management. - Ensure effective communication with team members and stakeholders. - Support in day-to-day...
-
Logistics & Operations (Back Office) Coordinator
2 weeks ago
Ashram Road P.O, Ahmedabad, Gujarat, India FILCO TRADE CENTRE PVT LTD Full timeLogistics & Operations (Back Office) Coordinator** **Filco Trade Centre Pvt Ltd** **Experience**:2 to 5 Years **Salary**: ₹2,00,000/- to ₹ 4,00,000/- per months. (Negotiable) **Industry**:Industrial Mechanical Products **Qualifications**: Graduate or Postgraduate in Commerce or related fields, with experience in dispatch coordination or...
-
Sales Support
1 week ago
Ashram Road P.O, Ahmedabad, Gujarat, India Kids Age Children National Newspaper Full time**About Us**: **Key Responsibilities**: - Prepare and manage sales documents accurately. - Interact with school principals and teachers, fostering strong professional relationships. - Handle customer inquiries and orders in a timely and efficient manner. - Ensure all necessary information is shared with relevant departments. - Make reminder calls to follow...