Customer Care Executive
2 weeks ago
A **Customer Care Executive in a stockbroking firm** serves as the first point of contact, handling reception duties, client interactions, documentation support
**Front Desk / Reception Duties**
- Greet and assist clients, visitors, and business associates in a professional manner.
**Client Interaction & Support**
- Assist clients with general information about brokerage services, account opening procedures, and documentation.
- Direct clients to relationship managers or advisors for investment queries.
- Provide basic updates about office timings, processes, and required paperwork.
**Administrative & Coordination Tasks**
- Manage courier, correspondence, and distribution of important documents.
- Maintain records of client interactions, forms, and regulatory documents.
- Assist in organizing meetings, seminars, and investor awareness programs.
- Coordinate with compliance, operations, and accounts teams for routine tasks.
**Compliance & Documentation Support**
- Ensure that KYC (Know Your Customer) documents are collected, verified, and filed properly.
- Assist in monitoring adherence to regulatory and internal compliance processes.
Pay: ₹10,000.00 - ₹16,000.00 per month
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
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