Customer Support

1 day ago

Noida Uttar Pradesh, India Nwaresoft Private Limited Full time

Nwaresoft stands at the forefront of technology, offering a comprehensive suite of **IT Services, Consulting, IoT Solutions, and IT Outsourcing**. With over a decade of expertise, we specialize in **custom software development and pre-built solutions** tailored to diverse business needs. Our commitment to excellence is reflected in our meticulous development process, innovative craftsmanship, and attention to detail.

We have established long-term partnerships with leading clients, including **Fiserv, ICICI Bank, GMR, HPCL, IOCL, Nayara, C3Centricity, IRCTC, AMU, IONFS, Secure Parking, SDMC, and MP Tourism**. These enduring relationships highlight our expertise in **delivering successful digital transformation projects** across multiple industries.

**About the Role**:
We are looking for a dedicated and customer-focused **Customer Support**to join our team. This is a great opportunity for someone who is enthusiastic about helping others and wants to build a career in customer service and client relationship management. You’ll gain hands-on experience in a dynamic and supportive work environment while learning how to resolve customer queries and ensure client satisfaction.

**Key Responsibilities**:

- Understand customer problems and provide quick solutions.
- Record and track issues using support tools.
- Escalate technical or unresolved issues to senior team members.
- Follow up with customers to ensure their issue is resolved.
- Maintain a polite, professional, and helpful tone.

**Perks and Benefits**
- Friendly and supportive learning environment.
- Hands-on experience with customer support tools and platforms.
- Real-time exposure to managing customer queries and issues.
- Work in a dynamic, startup-like setup where your ideas are valued.
- Build your professional portfolio with impactful work.
- Develop confidence by handling complete support tasks.
- Grow personally and professionally with continuous learning.
- Learn strategies to engage and assist a technical audience.

**Required Skills**:

- Good communication skills (English/Hindi ).
- Basic computer knowledge and typing skills.
- Patience and willingness to help others.
- Ability to learn quickly and follow instructions.
- Team player with a positive attitude.

**Preferred Qualifications**
- Graduation / Post Graduation.

**Who Can Apply**
- Final semester students refresher’s (Recent Pass-out).

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹144,000.00 - ₹180,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

  • International Customer Support

    1 week ago

    Noida, Uttar Pradesh, India Visacent & V Support Full time

    Fill online forms through our internal web system (copy & paste format). - Verify documents submitted by clients. - Maintain records and ensure error-free data entry. **Requirements**: - Good English understanding (reading & writing). - Ability to manage both Day & Night shifts. - Strong attention to detail and ability to follow processes. - Basic computer...

  • International Voice

    2 days ago

    uttar pradesh, India TRDFIN Support Services Pvt Ltd Full time

    We’re Hiring – PUMA Voice Process | Noida (Sector 135)Looking to start or grow your career in an international voice process?Here’s an exciting opportunity with PUMA Voice, one of our premium accounts!Location: Noida, Sector 135Work Mode: On-siteProcess: International Voice (Customer Support)Eligibility Criteria✅ Graduates (Freshers) – Eligible✅...

  • International Voice

    3 weeks ago

    uttar pradesh, India TRDFIN Support Services Pvt Ltd Full time

    We’re Hiring – PUMA Voice Process | Noida (Sector 135) Looking to start or grow your career in an international voice process? Here’s an exciting opportunity with PUMA Voice, one of our premium accounts! Location: Noida, Sector 135 Work Mode: On-site Process: International Voice (Customer Support) Eligibility Criteria ✅ Graduates (Freshers) –...

  • Customer Support

    3 days ago

    Noida, Uttar Pradesh, India Upgrade Consulting Full time

    Greeting from Upgrade Consulting. We are hiring for customer support for Noida location. - Location: Noida_ Profile: - Customer Support Executive Shift: - 6 days rotational shift with 1 rotational off **Salary**: - upto 1.9 LPA Interview: - HR/Versant/operations and client round Mode of Work: - WFO Mode of Interview: - walk-in Regards HR...

  • Customer Relationship Management

    2 weeks ago

    uttar pradesh, India Tek Support Full time

    Job Title: Sales Recruiter & Customer Relationship ManagerLocation: Noida (100% Onsite)Experience Required: 4-9 YearsShift: Night ShiftPreference: Female candidates preferred (Local candidates only)Immediate joiners preferredPosition OverviewWe are looking for an experienced professional who can manage both sales recruitment and customer relationship...

  • Customer Support Representative

    3 days ago

    Noida, Uttar Pradesh, India eVanik Network Pvt Ltd Full time

    **Company Description** Evanik Networks Private Limited is a SaaS-based solution provider for eCommerce sellers, located in Noida. Their platform, eVanik, helps eCommerce sellers streamline and automate their back-office operations, ensuring increased sales, customer satisfaction, and efficient payment collection. With thousands of eCommerce sellers relying...

  • Customer Support Executive

    2 weeks ago

    Noida, Uttar Pradesh, India Rapsys Technologies Full time

    **Job Summary**: - We are looking for a proactive and customer-focused individual with at least 1 year of experience in customer support. The role involves handling customer inquiries, resolving issues, collecting feedback, and ensuring excellent service delivery across all communication channels. **Key Responsibilities**: - Resolve issues efficiently and...

  • Customer Support Associate

    1 week ago

    Noida, Uttar Pradesh, India Accounting Genie LLP Full time

    **Department**: Customer Support **Location**: Sector 58, Noida, Uttar Pradesh 201301 **Working Days & Timings**: Monday to Saturday | 9:30 AM to 6:30 PM **Experience**: 1+ year in customer support/service **Salary**: Competitive, based on experience **Job Summary**: We are looking for a proactive and customer-focused individual with at least 1 year of...

  • Customer Support Intern

    1 week ago

    Noida, Uttar Pradesh, India MyOperator Full time

    **Job Title**: Customer Support Intern **Location**: Remote **Duration**: 3 Months **Stipend**: ₹15,000/month **Opportunity**: PPO (Pre-Placement Offer) based on performance **About MyOperator** MyOperator is India’s leading cloud-based business communication platform, trusted by 40,000+ businesses. We empower brands to streamline their communication...

  • Customer Care Support

    6 days ago

    Noida, Uttar Pradesh, India VictaMan Full time

    Provide customer support through phone and chat Serve as a point of contact for customer support and complaints Proactively identify, investigate, and resolve recurring customer support issues Maintain appropriate files regarding each customer interaction Communicate effectively with peers and managers Communicate to customers during outbound phone...