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Customer Support Associate

4 weeks ago

Delhi Delhi, India Skills Hive Full time

Customer Support Associate (Fresher)

**Location**: Dwarka Sector 7, New Delhi
**Experience**: Fresher
**Qualification**: MBA (Fresh Graduate)
**Compensation**: Up to ₹25,000 in-hand + **huge incentives**

About the Role

We’re looking for an energetic MBA fresher to join our customer-facing team. You’ll handle client calls, manage small portfolios, support basic wealth management activities, and drive sales conversions while delivering an excellent customer experience.

Key Responsibilities
- Make outbound/inbound calls to engage prospects and support existing customers
- Understand customer needs and recommend suitable products/services
- Assist in **portfolio management** tasks: tracking holdings, generating basic reports, and coordinating service requests
- Support **wealth management** activities under senior guidance (KYC, documentation, follow-ups)
- Achieve weekly/monthly **sales** and service targets; maintain call and lead logs in CRM
- Coordinate with internal teams for smooth onboarding, queries, and issue resolution

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person

**Speak with the employer**
+91 7081168143