Bilingual Customer Service Associate

4 days ago

New Delhi GPO Delhi Delhi, India Peak Support Full time

Peak Support is seeking a **Bilingual Customer Service Associate (Hindi/English)** to join our team in India.

**We're looking for individuals with**:

- Excellent oral and written communication skills in both English and Hindi.
- Proven experience in customer service, preferably in the BPO industry.
- Ability to work in a fast-paced environment.
- Flexible and willing to be assigned in a voice, non-voice or blended programs.
- Ability to convey information effectively.
- Must be willing to take part in required initial training.
- Excellent problem solving skills.
- Flexibility to work multiple shifts during the weekends or on holiday.
- Excellent organizational skills and attention to detail.
- Ability to work with mínimal supervision.
- Some analytical skills.
- Some technical abilities.

**Requirements**:
**To be successful, you must possess the following**:

- Empathy, listening skills, and a courteous attitude to focus on providing quality customer service.
- Problem solving skills necessary to make decisions and take action based on sound reasoning, and independent judgment.
- Excellent oral and written communication skills.
- Collaborates with peers, supervisors, and management to achieve corporate and client goals.
- Able to adapt to a changing work environment.

**Peak Support and our Work-from-Home PLUS model**

At Peak Support, we are dedicated to providing exceptional service to our clients _and_ an exceptional work environment for our team members.

We don’t do this with ping pong tables or video games. We do it by creating a positive, encouraging and performance-driven culture that enables our team members to build rewarding, long-term careers. We’re proud that our Glassdoor rating of 4.5 is the highest in the Business Process Outsourcing industry.

Peak Support offers all the convenience of working from home, with the benefits of working for an established organization with an exceptional team and tremendous opportunities for growth. Peak Support has been 100% remote since day one, so we have built a culture and a set of processes that support the success of our remote team members.

**Benefits**:

- Health insurance
- Work from home

Application Question(s):

- How many years of experience do you have working as a Bilingual Customer Service Representative in a BPO environment?
- What languages did you support as a Bilingual Customer Service Representative?
- For our reference, how much is your expected monthly salary?
- If hired, how soon can you start working with us?

  • Bilingual Hybrid Customer Service Team Lead

    15 hours ago

    Delhi, Delhi, India beBeeCustomerService Full time ₹ 4,00,000 - ₹ 8,00,000

    Job SummaryMacro Outsourcing is a Business Process Outsourcing company specializing in transcription, billing, and document management services for medical clinics and physicians in the United States.Our mission is to streamline back-office operations, enhancing efficiency and reducing costs while upholding the high standards of quality and security required...

  • Bilingual Customer Service Representative

    4 days ago

    Delhi, Delhi, India ConnectedStars Full time ₹ 3,00,000 - ₹ 6,00,000 per year

    Job Opening: Bilingual Virtual Assistant (French & English) – Night ShiftRemote | Full-time | Night Shift (EST/PST hours)Are you fluent in both French and English? Do you thrive in fast-paced environments and love supporting teams remotely? We're hiring a Virtual Assistant to support our growing international operations during night hours. Key...

  • Bilingual Customer Support Representatives

    24 hours ago

    Delhi, Delhi, India beBeeCustomer Full time ₹ 15,00,000 - ₹ 28,00,000

    Job Title: Bilingual Customer Service Agents for US Healthcare Sector">This role involves interacting with customers to answer inquiries and resolve issues, ensuring a high level of customer satisfaction.">The ideal candidate will possess fluency in both Spanish and English, excellent communication and interpersonal skills, as well as the ability to work...

  • Customer Service Representative

    2 weeks ago

    Delhi, Delhi, India USA Call Center Full time

    We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative (CSR). The CSR will handle incoming calls from customers, provide information, resolve issues, and ensure a high level of customer satisfaction. This position requires excellent communication skills, patience, and a commitment to delivering...

  • Customer Service Associate

    3 days ago

    Delhi, Delhi, India VachiLabs Innovations Pvt Ltd Full time

    Job Title: Customer Service Associate **Location**: Delhi/Noida **Employment Type**: Full-Time Experience required: Prior Exp - 2year in Customer Service and Collection role from any US based program (Must have exp supporting docs during Interview procedure - **Roles & Responsibilities**: **To provide customer support through voice calls pertaining to...

  • Bilingual (Spanish/English) Customer Service Team Lead for US Healthcare Sector-2 Positions

    3 hours ago

    Delhi, Delhi, India Macro Outsourcing Full time

    Company Description Macro Outsourcing is a Business Process Outsourcing company specializing in transcription, billing, and document management services for medical clinics and physicians in the United States. Our mission is to streamline back-office operations, enhancing efficiency and reducing costs while upholding the high standards of quality and...

  • Customer Service Associate

    3 days ago

    New Delhi, India Careers at Tide Full time

    **Who are Tide**: At Tide, we're on a mission to save businesses time and money. We're the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our...

  • Customer Service Associate

    2 days ago

    New Delhi, India Careers at Tide Full time

    **Who are Tide**: At Tide, we're on a mission to save businesses time and money. We're the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our...

  • Customer Service Associate

    3 days ago

    New Delhi, India Careers at Tide Full time

    **Who are Tide**: At Tide, we're on a mission to save businesses time and money. We're the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business banking market. Not only do we offer our...

  • Customer Service Associate

    1 week ago

    New Delhi, India Careers at Tide Full time

    **Department - Member Operations IN** **Who are Tide**: At Tide, we're on a mission to save businesses time and money. We're the leading provider of UK SME business accounts and one of the fastest-growing FinTechs in the UK. Using the latest tech, we design solutions with SMEs in mind and our member-driven financial platform is transforming the business...