Customer Support Associate

2 days ago


Delhi, India Quicky Technologies Full time

Job Title: Customer Support Associate

**Responsibilities**:
Provide accurate information about products and services to customers

Resolve customer issues and complaints in a timely and effective manner

Maintain a positive and professional attitude while interacting with customers

Keep records of customer interactions, transactions, comments, and complaints

Collaborate with other teams to ensure a seamless customer experience

Continuously improve customer service skills and knowledge of company products and services

**Requirements**:
Excellent communication skills, both verbal and written

Strong problem-solving and decision-making skills

Ability to multitask and work in a fast-paced environment

Strong attention to detail

Experience in customer service or a related field is preferred

Bachelor's degree is preferred but not required

**Salary**: ₹7,000.00 - ₹8,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Flexible schedule

Schedule:

- Day shift

Supplemental pay types:

- Commission pay
- Performance bonus

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer service (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

**Speak with the employer**
+91 9899550472



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