Customer Support Associate

16 hours ago

Delhi Delhi, India Tradais Digital Full time

We are seeking a dedicated Customer Support Associate to join our team. The role involves reaching out to potential customers regarding E-vehicles, qualifying leads, and providing exceptional customer service. If you are a proactive communicator with a knack for understanding customer needs, we would love to hear from you

**Key Responsibilities**:

- **Lead Qualification**: Make outbound calls to potential customers interested in E-vehicles, qualify leads, and ensure they meet the set criteria.
- **Follow-up**: Follow up with leads to maintain interest and nurture them through the sales funnel.
- **Data Management**: Accurately record and update customer information, feedback, and interaction details in the CRM system.
- **Problem Resolution**: Handle customer queries and complaints efficiently, escalating issues when necessary.
- **Collaboration**: Work closely with the sales and marketing teams to align on lead generation strategies and feedback.

**Qualifications**:

- Minimum 1 year of experience as a Telecaller or in a customer support role.
- Proficiency in English, Hindi, and Telugu languages is mandatory.
- Strong communication and interpersonal skills.
- Familiarity with CRM software and Microsoft Office Suite.
- Goal-oriented with a focus on achieving set targets.

**What We Offer**:

- Competitive salary.
- Opportunity to work in a growing industry with a focus on sustainability.
- Training and development programs to enhance your skills.
- A collaborative and supportive work environment.

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer support: 1 year (required)

**Language**:

- English (required)
- Hindi (required)

Work Location: In person

  • Customer Support Associate

    2 weeks ago

    Delhi, Delhi, India Communezen Ventures Full time ₹ 1,50,000 - ₹ 2,50,000 per year

    Hiring Customer Support Associates for hostel operations in Delhi/Noida/Gurgaon. Manage calls, WhatsApp & email queries, resolve resident issues, ensure satisfaction & support operations. Freshers can apply.

  • Customer Support Associate

    3 days ago

    Delhi, India JindalX Full time

    Inbound Process Customer support Associate Profile Handling Queries of Customer Day Shift **Salary**: ₹15,000.00 - ₹16,000.00 per month **Benefits**: - Provident Fund Schedule: - Day shift Supplemental pay types: - Performance bonus Ability to commute/relocate: - Delhi, Delhi: Reliably commute or planning to relocate before starting work...

  • Associate - Customer Support

    1 week ago

    Delhi, Delhi, India InstantPay Full time

    A Customer Support Associate, will act as a liaison, provide product/services information and resolve any emerging problems that our customer accounts might face with accuracy and efficiency. The target is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. **Responsibilities**: -...

  • Customer Support Associate

    1 week ago

    Delhi, Delhi, India Mindfire Solutions Full time

    Customer Support Associate Experience : 1 - 3 years Bhubaneswar, Delhi - NCR, Remote Working **About the Job** Featured Develop a deep knowledge of Client Product to remove technical barriers for their customers and help them navigate a variety of tools within the product. Work with internal and external Customers to quickly and effectively resolve...

  • Customer Support Associate

    2 weeks ago

    Delhi, Delhi, India Niftel Communication Full time

    **Part Time (Permanent WFH)** Process: Chat support process Profile: Customer Support Associate **Log in hours: 5 hours.** Shift timings: Rotational shift Rotational Week off. **Salary: 7500 fixed without any deductions** 6 days working with 1 rotational week off Notes: *Excellent communication and interpersonal skills. *Ability to think...

  • Customer Support Associate

    2 weeks ago

    Delhi, Delhi, India dice academy Full time

    **Position**: Telecalling Associate / Customer service Associate **Experience**: Fresher - 1 year **Industry**: EdTech **Location**: South Delhi **Employment Type**: Full-time **Job Summary**: **Key Responsibilities**: - Make outbound calls to prospective students and explain course details. - Address student inquiries regarding programs, fees, and...

  • Customer Support Associate

    3 weeks ago

    New Delhi, India Skill Veda Full time

    Job Description: Job Role: Customer Support Associate Shifts: 6 Days a week and rotational shifts with night shift Compensation: ₹4.5LPA – ₹5.5LPA (Depends on experience) (Compensation includes PF and PGDM monthly fees of ₹6,666)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken and...

  • Noida Bpo Jobs

    4 days ago

    Delhi, India Right Step Consulting Full time

    **Industry**:BPO / Call Centre / ITES Location: Noid/NCR **Brief Role**: **Customer Support Associate** - Good communication and convincing power - Responsible for resolving queries of the customers. - To provide effective feedback to increase customer satisfaction ratio. - Quick learner and adaptable to work under pressure. - No sales and No target -...

  • Customer Support Associate

    2 weeks ago

    Okhla, Delhi, Delhi, India Dusaan Full time

    **About us** Dusaan is a disruptor in the online home category retail space. We are a curated, one-stop home marketplace encompassing furnishings, decor, kitchenware, accent furniture. We inspire the user with content and a differentiated product experience, and help them discover the best styles from a curated selection of existing and new brands. As a...

  • Customer Support Associate

    16 hours ago

    Okhla, Delhi, Delhi, India Dusaan Full time

    **About us** Dusaan is a disruptor in the online home category retail space. We are a curated, one-stop home marketplace encompassing furnishings, decor, kitchenware, accent furniture. We inspire the user with content and a differentiated product experience, and help them discover the best styles from a curated selection of existing and new brands. As a...