Customer Support Associate

3 days ago

Delhi Delhi, India dice academy Full time

**Position**: Telecalling Associate / Customer service Associate

**Experience**: Fresher - 1 year

**Industry**: EdTech

**Location**: South Delhi

**Employment Type**: Full-time

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to prospective students and explain course details.
- Address student inquiries regarding programs, fees, and enrollment processes.
- Follow up with leads to ensure successful conversions.
- Maintain accurate records of conversations and follow-ups in the system.
- Provide excellent customer service and build a positive rapport with students.
- Meet monthly targets for calls and enrollments.
- Work closely with the sales and marketing teams to drive admissions.

**Requirements**:

- **Education**: Any graduate or pursuing graduation.
- **Experience**: Freshers or up to 1 year of experience in telecalling, sales, or customer service (preferably in the EdTech industry).
- Strong communication skills in English and regional languages.
- Good convincing and negotiation skills.
- Ability to handle rejections and work in a target-driven environment.
- Basic knowledge of MS Office and CRM tools is a plus.

**Benefits**:

- Competitive salary and incentives.
- Career growth opportunities in the EdTech industry.
- Training and mentorship provided.
- Dynamic and friendly work environment.

If you are enthusiastic about education and enjoy interacting with people, we would love to have you on our team

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Life insurance
- Provident Fund

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 0-1 year (preferred)
- Sales: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Job Types**: Full-time, Permanent

Pay: ₹10,111.04 - ₹36,024.64 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (required)

Work Location: In person

  • Customer Support Associate

    2 weeks ago

    Delhi, Delhi, India Skills Hive Full time

    Customer Support Associate (Fresher) **Location**: Dwarka Sector 7, New Delhi **Experience**: Fresher **Qualification**: MBA (Fresh Graduate) **Compensation**: Up to ₹25,000 in-hand + **huge incentives** About the Role We’re looking for an energetic MBA fresher to join our customer-facing team. You’ll handle client calls, manage small portfolios,...

  • Customer Support Associate

    2 weeks ago

    Paschim Vihar, Delhi, Delhi, India Eth Infra Private Limited Full time

    **Role Description** This is a full-time on-site role for a Customer Support Associate at ETH INFRA in Delhi, India. The Customer Support Associate will be responsible for providing customer support, enhancing customer experience, handling customer service inquiries, participating in sales activities, and conducting training sessions. **Qualifications** -...

  • Customer Support Associate

    24 hours ago

    Delhi, Delhi, India Tradais Digital Full time

    We are looking for a customer support associate to join our team and provide excellent service to our customers. You will be responsible for answering customer inquiries, resolving issues, and ensuring customer satisfaction. **Responsibilities**: - Identify customer needs and provide appropriate solutions - Maintain updated knowledge of the company’s...

  • Customer Support Associate

    3 days ago

    Delhi, Delhi, India Niftel Communication Full time

    **Part Time (Permanent WFH)** Process: Chat support process Profile: Customer Support Associate **Log in hours: 5 hours.** Shift timings: Rotational shift Rotational Week off. **Salary: 7500 fixed without any deductions** 6 days working with 1 rotational week off Notes: *Excellent communication and interpersonal skills. *Ability to think...

  • Customer Support Associate

    1 week ago

    Delhi, India Raptor Supplies Limited Full time

    Greetings from Raptor Supplies Pvt. Ltd. We are hiring for the role of Customer Support Associate. Location - Mohan Co-operative, New Delhi Job Responsibility - To make outbound calls to client to get feedback. - Customer Satisfaction. - Outbound calls. - Client Reviews. Requirement - good communication skill - Fresher can also apply Shift -...

  • Customer Support Associate

    3 weeks ago

    Delhi, Delhi, India Skill Veda Full time

    Job description:Job Role: Customer Success AssociateLocation: New DelhiCompensation: 5 LPA-5.5 LPA (Including PF and PGDM monthly fees of INR 6,666)Eligibility Criteria:• This role is only for graduates, post graduate candidates shouldn't apply• You should have exceptional spoken and written English communication• You will be doing PGDM along with this...

  • Customer Support Associate

    3 weeks ago

    Delhi, Delhi, India Skill Veda Full time

    Job description: Job Role: Customer Success Associate Location: New Delhi Compensation: 5 LPA-5.5 LPA (Including PF and PGDM monthly fees of INR 6,666) Eligibility Criteria: • This role is only for graduates, post graduate candidates shouldn't apply • You should have exceptional spoken and written English communication • You will be doing PGDM along...

  • Customer Support Associate

    5 days ago

    Delhi, India upGrad Full time

    Designation- Customer / Student Support AssociateBU- Working ProfessionalLocation- Mumbai (Andheri-Marol)Salary- 4.5 LPAShift Details- Mon - Fri (Work From Office) & Sat (Work From Home)About the RoleWe are looking for a proactive and learner-centric L1 Student Support Associate to join our Student Success team. In this role, you will handle queries from...

  • Customer Support Associate

    2 weeks ago

    Delhi, India Mounee Consulting Services Full time

    Job Description: We are hiring for the position of Customer Support Associate (Voice + Chat + Email) for our company. Roles and Responsibilities: Customer Support  Provide information about order status to customers  Responsible for taking calls, responding to emails and chats  Handle customer complaints, provide appropriate solutions and...

  • Customer Support Associate

    19 hours ago

    Delhi, Delhi, India Mounee Consulting Services Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Description: We are hiring for the position of Customer Support Associate (Voice + Chat +Email) for our company.Roles and Responsibilities:Customer Support Provide information about order status to customers Responsible for taking calls, responding to emails and chats Handle customer complaints, provide appropriate solutions and alternatives...