Guest Relation Executive

7 days ago


Mumbai, India career dunk Full time

Providing exceptional service to guests
- Implementing plans to improve customer satisfaction
- Assisting with guests queries/disputes
- Resolving complaints effectively
- Sharing tips with the team to enhance customer service
- Handling the arrival and departure of guests
- Acting as a communication hub between guests and team members
- Informing guests about updates of services
- Providing reports to senior manager on the activities

**Salary**: ₹250,000.00 - ₹300,000.00 per year

**Benefits**:

- Food provided

Schedule:

- Day shift
- Morning shift
- Rotational shift

Ability to commute/relocate:

- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 3 years (required)

**Language**:

- English (required)



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