
Guest Relation Executive
7 days ago
Providing exceptional service to guests
- Implementing plans to improve customer satisfaction
- Assisting with guests queries/disputes
- Resolving complaints effectively
- Sharing tips with the team to enhance customer service
- Handling the arrival and departure of guests
- Acting as a communication hub between guests and team members
- Informing guests about updates of services
- Providing reports to senior manager on the activities
**Salary**: ₹250,000.00 - ₹300,000.00 per year
**Benefits**:
- Food provided
Schedule:
- Day shift
- Morning shift
- Rotational shift
Ability to commute/relocate:
- Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 3 years (required)
**Language**:
- English (required)
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