Officer, Tts Operations

5 days ago

Mumbai, India Citi Full time

The main purpose of the Trade Service Professional’s role is to provide a tailored top-quality service to Citi’s India clients supporting the expansion of the Trade business across the Financial Institutions and Corporate portfolios **Responsibilities**: - Create customized transaction services reports based on data analysis - Monitor and research errors to ensure adherence to audit and control policies Resolve transaction services issues and use technical expertise/ judgment to conduct complex analysis - Anticipate and respond to requests for transaction deliverables from internal and external clients and vendors - Develop and recommend strategic decisions based off in-depth comprehension of how the trade operations team interacts with others business unites in accomplishing objectives - Maintain regular proactive calls with managed clients across the managed portfolio for India Trade Operation - Ensure the right focus is placed on reducing repeat discrepancies provided in client documentation by educating the client, providing analytics to clients to demonstrate the benefits of STP **Qualifications**: - Excellent written and verbal communication skills - Ability to prioritize and organize own workload. - Excellent customer service skills - Assertive & strong teamwork/interpersonal - Multi-tasking a must requirement - Excellent decision-making skills - Critical and independent thinker - Strong focus on Controls. **Education**: - Bachelor’s degree with 7-8 years of experience in Trade Operations/ Services. OR - Postgraduate (preferably Finance) with 4 years of experience (preferably Trade Operations/ Services). This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - **Job Family Group**: Operations - Transaction Services - **Job Family**: Cash Management - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting

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