Tts Nam Operation Officer

Business/ Department_
- Objectives:_
- Core Responsibilities:_

**1. Essential functions and Responsibilities**

> To handle a team of 3-5 members.

> Authorizing transactions relating to Trade Services & Finance

> Review, analysis and implementation of control measures to prevent, financial, reputational and

operational risks

> Monitor various queues for incoming transactions and ensure they are actioned promptly as per SLA.

> Ensuring Nostro, Suspense, Inter-Branch and other related accounts are in order

> Ensuring internal recon activities are performed on a timely manner.

> Able to understand, comprehend and deliver customer requirement effectively and promptly.

> Handle customer / bank queries pertaining to all trade products via SWIFT.

> Ensuring the compliance of txns to the US regulations policies and procedures.

> Liaising with internal teams to effectively deliver customer requirement.

> Building cordial relationships with all stakeholders.

> Identify process gaps and work on building controls.

> Preparation of daily / weekly/ monthly reports are provided as per the requirement.

**2. Risk and Control**

a. Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures

b. Maintain performance metrics to track defects, productivity.

c. Assist unit for audit preparation and necessary actions for clean audit results

**3. Migration and Project management**

a. Support/ participate in new/ongoing projects/migrations and ensure smooth cut over with minimized risks - internal and external

b. Assist in developing and maintaining training database, training materials, and trackers for the migration

c. Support training for new staffs. Ensure training and parallel run are well planned and executed without impact on delivery

d. Participate in cross functional projects at unit level

**4. Revenue and Cost management**

a. Give suggestions or participate in process improvements and cost improvement initiatives
- Day-to-Day Responsibilities:_
- Financial/ Budgetary:_
- (TBD)_
- Individual Contributor (IC)/Managerial_
- (TBD)_
- Key Deliverables:_

1.

2.

3.
- Percentage of Travel:_

No Yes, 10% of the Time Yes, 25% of the Time

Yes, 50% of the Time Yes, 75% of the Time Yes, 100% of the Time
- Relocation:_
- Other:_

This is a Night Shift Role

Required

Preferred
- Education:_

Bachelors or Master’s degree. Professional degree preferred (MBA, CA etc) Should have first class in all the examinations.

Business related degrees, accounting or finance (preferred).
- Experience:_

Bachelor Degree - 5 + years in Trade Finance Domain out of which minimum of 2 years of experience in team handling / managing.

Master Degree (preferably Finance) - with 2+ years of experience in team handling (Trade Operations/ Services).
- Certifications:_

CDCS certification
- Skills:_

**Basic**:

- Expresses oneself clearly and concisely in conversations and interactions. Relates well to people at all levels and builds appropriate rapport with all.
- Ability to inspire self and others towards establishing & achieving group goals by providing a clear vision, positive attitude towards work & fostering a healthy team spirit.
- Ability to work effectively under pressure and complete the assigned task
- Seeks out and willingly undertakes new challenges, responsibilities / assignments.
- Sets Goals, timelines, actions plans to meet objectives based on priorities
- Excellent communication skills in English - both written & oral
- Team management ability
- Strong problem solving and/or analytical skills
- Ready to work in any shifts / time zones

Technical:

- Strong knowledge of Trade Payments.
- Should have strong knowledge of various Trade Finance Product.
- Fair knowledge around International rules for handling Letters of Credit
- UCP600
- ISBP
- ISP98
- URR725
- Incoterms.
- Fair knowledge of International Trade Compliance.
- CDCS (Certified Documentary Credit Specialist)
- Proficient in Ms-Office (excel, word, power point)
- Knowledge of Accounting & Reconciliation.
- Knowledge of Swift Payments.
- Other:_
- **Job Family Group**:
Operations - Transaction Services
- **Job Family**:
Cash Management
- **Time Type**:
Full time
- Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**.

View the **EEO Policy Statement**.

View the **Pay Transparency Posting