Tts Nam Operation Office

6 days ago

Mumbai, India Citi Full time

The Cash and Trade Proc Rep 4 is an entry level role responsible for the processing of all regular, restricted and legal transfers in coordination with the Transaction Services team. The overall objective is to perform moderately complex cash & trade operation tasks, by providing processing assistance for assigned projects. **Responsibilities**: 1. Processing of day to day transactions as per local operating procedures. 3. Delivers as per Service Level Agreement at all times. Ensure service quality is maintained 4. Understand customer requirements. 5. Meet required productivity metrics set for the team 6. Ensure tracking, accurate and timely resolutions of issues and exception raised 7. Client inquiries are investigated and responded appropriately 8. Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures 9. Perform control related activities to mitigate risk. 10. Adhering to the latest compliance policies and AML guidelines 11. Basic excel operations and accounting skills 12. Flexible working hours / days, as per country requirements 14. Completes daily tasks within the normal working day parameters and keeps overtime to a minimum. **Qualifications**: - 1-3 years of relevant experience - Effective written and verbal communication **Education**: - Bachelor Degree (commerce/science stream preferred), First class or above. This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. - **Job Family Group**: Operations - Transaction Services - **Job Family**: Cash Management - **Time Type**: Full time - Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. View the "**EEO is the Law**" poster. View the **EEO is the Law Supplement**. View the **EEO Policy Statement**. View the **Pay Transparency Posting

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