IT Helpdesk Executive

2 weeks ago


Mohali Punjab, India Mind map IT Solutions Full time

**Location**: Mohali, India
**Employment Type**: Full-Time, Permanent
**Shift**: Night Shift

**Key Responsibilities**:

- Respond to customer inquiries through calls and chat.
- Diagnose and resolve issues in MS Office, Outlook, printers, smart speakers, etc.
- Guide users through step-by-step solutions.
- Maintain a customer-focused approach with timely resolutions.

**Requirements**:

- Fluency in English (written and verbal).
- Good knowledge of IT systems and networks.
- Experience with smart devices and peripherals preferred.

**Education & Experience**:

- Graduate (preferred).
- 1+ year experience in a similar profile.

**Salary**: 10-15% hike on current CTC (Negotiable)

**Job Types**: Full-time, Permanent

Pay: ₹20,556.50 - ₹30,691.80 per month

Shift:

- Night shift

Work Location: In person


  • Helpdesk Executive

    15 hours ago


    Mohali district, Punjab, India Mind map IT Solutions Full time

    **Key Responsibilities**: - Respond to customer or internal user inquiries related to hardware, software, and network issues. - Diagnose and troubleshoot technical problems, providing timely resolutions. - Document customer interactions, issues, and solutions in the help desk system. - Escalate complex issues to higher-level technical support when...


  • Mohali, Punjab, India Purminder Kaur and Associates Full time

    -Key Responsibilities: Receive, log, and manage maintenance and event-related inquiries from customers. Create and track service jobs using the company’s system software. Assign and coordinate tasks with approved suppliers and contractors. Monitor job progress and follow up with suppliers and customers to ensure timely completion. Escalate urgent or...

  • IT Monitoring

    15 hours ago


    Mohali, Punjab, India FINVASIA CAREER Full time

    IT Monitoring & Support Executive Job Summary: The IT Monitoring & Support Executive is responsible for ensuring the continuous monitoring identifying and addressing technical issues, providing timely resolutions, and ensuring the have strong technical troubleshooting skills, experience in monitoring systems, and the ability to provide excellent user...

  • Project Coordinator

    15 hours ago


    Mohali, Punjab, India Innovative Incentives Rewards Pvt. Ltd Full time

    We seek a proactive and detail-oriented Project Coordinator to join our team and support the day-to-day operations of our loyalty program. As a Project Coordinator, you will play a crucial role in ensuring the smooth execution of the program, handling member queries, managing the helpdesk, and coordinating with various stakeholders to achieve program...

  • Project Coordinator

    6 days ago


    Mohali, Punjab, India Innovative Incentives Rewards Pvt. Ltd Full time

    We seek a proactive and detail-oriented Project Coordinator to join our team and support the day-to-day operations of our loyalty program. As a Project Coordinator, you will play a crucial role in ensuring the smooth execution of the program, handling member queries, managing the helpdesk, and coordinating with various stakeholders to achieve program...

  • Project Coordinator

    2 days ago


    Mohali, Punjab, India Innovative Incentives Rewards Pvt. Ltd Full time

    **Job description** We seek a proactive and detail-oriented **project coordinator** with strong Excel skills to join our team and support the day-to-day operations of our loyalty program. As a Project Coordinator, you will play a crucial role in ensuring the smooth execution of the program, handling member queries, managing the helpdesk, and coordinating...

  • Accounts Executive

    2 weeks ago


    Mohali, Punjab, India ZOUMA PVT LTD. Full time

    Zouma is a multinational leader in decision science, with offices in the United Kingdom, UAE, Australia, and India. Since our establishment in 2021, we have focused on leveraging innovative technology to help businesses thrive in competitive landscapes. We operate through six key divisions: Data Analytics & Artificial Intelligence, Product Engineering,...

  • Accounts Executive

    2 weeks ago


    Mohali, Punjab, India Zouma Full time

    Zouma is a multinational leader in decision science, with offices in the United Kingdom, UAE, Australia, and India. Since our establishment in 2021, we have focused on leveraging innovative technology to help businesses thrive in competitive landscapes. We operate through six key divisions: Data Analytics & Artificial Intelligence, Product Engineering,...


  • Mohali, Punjab, India Zouma Full time

    **About Us** Zouma is a multinational leader in decision science, with offices in the United Kingdom, UAE, Australia, and India. Since our establishment in 2021, we have focused on leveraging innovative technology to help businesses thrive in competitive landscapes. We operate through six key divisions: Data Analytics & Artificial Intelligence, Product...


  • Mohali, Punjab, India SWAP IT HUB Full time

    **Responsibilities-** - Conduct manual & automated testing to ensure software/website quality. - Create, execute and manage test cases and bug reports. *Perform API and database testing using Postman and SQL. - Track project progress,risks and deadlines using Agile Methodologies. *Coordinate with Developers, designers,stakeholders for project...