Operations Executive
2 days ago
-Key Responsibilities:
Receive, log, and manage maintenance and event-related inquiries from customers.
Create and track service jobs using the company’s system software.
Assign and coordinate tasks with approved suppliers and contractors.
Monitor job progress and follow up with suppliers and customers to ensure timely completion.
Escalate urgent or unresolved issues to the operations team when necessary.
Ensure accurate and detailed records are maintained for all jobs and events.
Provide regular updates and reports on the status of jobs.
Support continuous improvement initiatives by suggesting process enhancements.
Key Skills and Qualifications:
Previous experience in a helpdesk, facilities coordination, or property maintenance role preferred.
Strong organizational and time management skills.
Excellent communication skills (written and verbal).
Ability to multitask and prioritize effectively under pressure.
Proficiency in using helpdesk or facilities management software systems.
Basic understanding of maintenance services and supplier management is a plus.
Problem-solving mindset with a customer-first attitude.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
Schedule:
- Day shift
- Morning shift
Work Location: In person
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