Customer Service Intern

6 days ago


Noida Sector Noida Uttar Pradesh, India INSTITUTE OF MANAGEMENT & TECHNICAL STUDIES EDU. PVT. LTD Full time

**Key Responsibilities**:

- Assist the service team with client queries, issue resolution, and follow-ups.
- Support in preparing service-related reports, documentation, and records.
- Coordinate with internal teams to ensure smooth service delivery.
- Track service requests and update status in the system/CRM.
- Participate in client feedback collection and analysis for service improvement.
- Handle administrative tasks related to the service department.
- Learn and adhere to company policies, procedures, and service standards.

**Requirements**:

- Bachelor’s degree (pursuing/final year) in Business Administration, Management, or a related field.
- Strong communication and interpersonal skills.
- Basic knowledge of MS Office (Word, Excel, PowerPoint).
- Ability to multitask, prioritize, and work in a team environment.

**Job Type**: Internship
Contract length: 6 months

Pay: ₹5,707.40 - ₹7,000.00 per month

Work Location: In person


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