Customer Service Associate

4 days ago

Noida Sector Noida Uttar Pradesh, India Astro Arun Pandit Pvt Ltd Full time

**Location**: Noida Sector-3

**About the Role**

We are looking for a kind, patient, and spiritually-minded individual to join our team as a **Customer Support Executive**.
You will be the first point of contact for people looking for **astrological help and guidance**. This role is about helping others with empathy and respect while ensuring a smooth and positive experience for every customer.

**Internship Details**
- **Duration**: 15 days
- **Type**: Internship (Training + Live Experience)
- **Outcome**: If you perform well, you will be offered a full-time job (PPO).

**Your Responsibilities**
- Help clients connect with astrologers and get the right guidance.
- Suggest the best astrological service based on their needs.
- Handle emotional or sensitive conversations with care.
- Keep proper records of each interaction.
- Work with other team members to solve any issues.

**What We Expect**
- You speak clearly in English and Hindi.
- You are calm, patient, and a good listener.
- You are interested in spirituality or astrology (not mandatory but preferred).
- You can use basic computer tools and are willing to learn.

**Performance Goals (for Full-Time Role)**
- Customer Satisfaction Score (CSAT): 90% or more
- Net Promoter Score (NPS): Should improve monthly
- Fast and accurate replies as per timelines
- Quality of service: 85% or higher

**Why Join Us?**
- Get trained in spiritual customer service
- Work with expert astrologers
- Clear chance to move from internship to full-time
- Make a real difference in people’s lives

**Interested in starting your journey with us?**

**Job Types**: Full-time, Permanent, Fresher, Internship
Contract length: 15 days

**Benefits**:

- Health insurance

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Performance bonus

Application Question(s):

- Are you okay with 6 days working?

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

Expected Start Date: 30/06/2025

  • Customer Support Associate

    2 weeks ago

    Noida Sector 16, Noida, Uttar Pradesh, India Astro Arun Pandit Pvt Ltd Full time

    **Job Title**: Customer Support Associate **Job Summary**: As a Customer Experience Executive, you will be responsible for engaging with Occult Gurukul customers, resolving inquiries, and improving their customer satisfaction. You will work closely with internal teams to enhance processes and provide feedback to drive continuous improvement. **Key...

  • Customer Support Associate

    6 days ago

    Noida, Uttar Pradesh, India Mosahay associate pvt ltd Full time

    An international voice process **requires the customer service representatives to handle inbound and outbound calls from customers from different countries**. They interact with customers over the phone in various languages and time zones to provide support, address inquiries, and resolve issues. **Job Types**: Full-time, Permanent, Fresher Pay:...

  • Customer Service

    2 days ago

    Noida, Uttar Pradesh, India Apogee Service Pvt. Ltd Full time

    **Profile - Customer Service** **Qualification - 12 th + Experience in customer service/ Graduate Freshers** **Excellent communication skill in English.** **Location - Noida** **Must be comfortable with US Shift( Night Shift)** **One way cab facility provided.** **Immediate joiner required.** **Job Types**: Full-time, Permanent Pay: ₹25,000.00 -...

  • Customer Griveance Officer

    2 weeks ago

    Noida Sector 16, Noida, Uttar Pradesh, India Duronto Technologies Pvt Ltd Full time

    **Job description** **What Will You Drive?** As a Grievance Associate, you will be instrumental in resolving customer complaints and inquiries effectively. This role focuses on ensuring customer satisfaction by addressing concerns with empathy, accuracy, and professionalism using a ticket management system. **Who Are We Looking For?** A dedicated and...

  • Customer Service Associate

    2 days ago

    Sector-128 Noida, Noida, Uttar Pradesh, India TumbleDry Full time

    Job Purpose: We are looking for Inbound Customer Service Representative to communicate with our customers inbound or outbound calls to sell our services. Key Responsibilities: **Manage a high volume of inbound/outbound calls from both current and prospective customers who are calling to avail our services or ask questions about the same.** Easily navigate...

  • Customer Service Officer

    2 days ago

    Noida Sector 16, Noida, Uttar Pradesh, India VictaMan Services Private Limited Full time

    Provide information of Products / Services / Offers to customers. Handling inbound calls & outbound calls Understand customer need Solve customers’ query over the phone It is a Full Time Customer Support / Tele Caller **Job Types**: Full-time, Fresher Pay: ₹15,000.00 - ₹19,000.00 per month **Benefits**: - Health insurance - Paid sick time -...

  • Customer Service Associate

    4 days ago

    Noida Sector 62, Noida, Uttar Pradesh, India FK Sports Full time

    Connect with the customers through E-Mail / Chat to provide the best possible resolution. Understanding the unstated needs of the customer, asking relevant questions, and picking the right time to pitch the recommended solutions and alternatives. Key Skills: Customer Service Ebay E-commerce International Chat Process Written Communication Non Voice...

  • Customer Service Associate

    10 hours ago

    Noida Sector 62, Noida, Uttar Pradesh, India Astra Business Services Full time

    Customer service executives are often responsible for **handling customer complaints and concerns**. Problem-solving skills enable them to solve issues quickly and successfully by analysing the cause of the problem, generating possible solutions and implementing a plan to resolve the problem Job location -- Noida Minimum 6 month International Calling...

  • Customer Support Associate

    1 hour ago

    Noida Sector , Noida, Uttar Pradesh, India Raunak Electrovision Llp Full time ₹ 1,68,000 - ₹ 2,16,000 per year

    Job Title - Customer Support AssociateKey Responsibilities:Interact with customers through voice, chat, email, and social media platforms.Resolve queries related to products, orders, returns, exchanges, delivery issues, and general support.Coordinate with internal teams to ensure timely resolution of escalated or complex issues.Make outbound calls for...

  • Customer Service Associate

    1 week ago

    Noida, India Capline Services Pvt Ltd Full time

    We are looking for an **Associate/ Sr. Associate **who can create and nurture long-term relationships with customers. You will be responsible for resolving any issues that arise to ensure customers are satisfied with our services. In this role, you should be an excellent communicator who is able to grasp customer needs and brainstorm ways to fulfill them. -...