Front Office and Billing Executive

4 days ago


Panchpakhadi Thane Maharashtra, India Nimai Institute of Medical Sciences Pvt Ltd Full time

**Key Responsibilities:Front Office / Reception Duties**:

- Greet and assist patients, visitors, and vendors courteously and professionally.
- Manage patient registration and appointment scheduling.
- Handle incoming calls, inquiries, and direct calls to appropriate departments.
- Guide patients regarding hospital procedures, departments, and facilities.
- Maintain a clean, organized, and professional front desk area.

**Billing Duties**:

- Generate accurate bills for outpatient and inpatient services using hospital billing software.
- Coordinate with departments (e.g., lab, radiology, pharmacy) for timely posting of services.
- Verify insurance coverage, TPA details, and process pre-authorizations when required.
- Ensure all billing entries are properly coded and documented.
- Process payments (cash, card, UPI, insurance) and issue receipts.
- Assist in daily cash collection reports and reconcile billing data.

**Patient Coordination**:

- Assist patients and relatives with admission and discharge processes.
- Provide estimates for procedures and hospital stays when requested.
- Address patient queries or complaints related to billing or appointments.

**Documentation and Compliance**:

- Maintain accurate records of billing, receipts, and patient details.
- Ensure compliance with hospital policies and healthcare regulations.
- Safeguard patient confidentiality and data security at all times.

**Qualifications & Experience**:

- Graduate in Commerce, Business Administration, or related field (preferred).
- Minimum 1-2 years of experience in hospital front office or billing roles.
- Familiarity with hospital management systems and billing software.
- Knowledge of insurance/TPA processes is a plus.

**Job Type**: Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Provident Fund

Application Question(s):

- What is your highest level of education?
- How many years of experience do you have in front office or billing roles?
- What is your notice period?
- What is your current monthly salary (in CTC)?
- What is your expected monthly salary (in CTC)?

Work Location: In person


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