Travel Customer Service Support

2 weeks ago


Mumbai Maharashtra, India Arrivia, Inc. Full time

The Customer Support Specialist is responsible for supporting the company in delivering holiday experiences that create unique memories for our members by providing exceptional customer service and support the Sales Team through covering the admin tasks.

**Responsibilities**:

- Action Holiday amendment changes and inform our members
- Process our member’s holidays. Example paying suppliers
- Ensuring the information loaded in our system is correct before sending members for holiday itinerary’s.
- Delivering premium customer service and representing a culture and environment that is willing to go ‘above and beyond.
- Delivering a high level of productivity through multi-tasking and effective time management.
- Coordinating and completing all administrative requirements of the role.
- Ensure complaints are dealt with in an empathetic and resolution-orientated manner.
- Pro-actively interacting with management and stakeholders in the development of new initiatives and process improvement.
- Undertake other duties as required by the Manager.

**Requirements**:

- Excellent written and verbal communication skills
- Able to work a scheduled weekend as needed
- Critical thinker
- Demonstrate initiative, yet be able to follow instructions and procedures
- Deliver exceptional customer service and experiences at all times
- Demonstrate a thorough understanding and adhere to policies surrounding confidentiality and privacy of client, product and company information.
- Maintain regular consistent and professional attendance, punctuality and personal appearance.

**Compensation**:

- Monthly Salary ₹30,000

**Our Core Values**:
Here at** **arrivia** we
- **Stay Curious** - Explore new challenges and make space to learn, grow and improve
- **Keep it Real** - Earn trust through open, honest and clear communication
- **Own it** - Seek ways to make an impact and take action.
- **Win Together** - Create a culture of connection and inclusion where everyone can be their best

**Additional Benefits**:

- Employee Assistance Program
- Employee Referral Program
- Dedicated Employee Enrichment & Recognition Programs
- Exclusive Travel Rates on: Cruise, Resorts, Hotels, Tours, Flights & Car Rentals


  • Travel Intern

    2 weeks ago


    Mumbai, India Travel Cosmic Full time

    A travel tourism executive Intern is responsible for overseeing and managing various aspects of a travel and tourism organization. Their primary role is to ensure the efficient and effective operation of the company's travel-related services and to enhance the overall customer experience. Here is a general job description for a travel tourism executive: 1....

  • Travel Consultant

    2 weeks ago


    Santacruz, Mumbai, Maharashtra, India FlightPath Travel Full time ₹ 4,80,000 per year

    We are looking for a Travel Consultant, who will manage travel requirements made for business or holiday, also will provide tourism related services and package tours on behalf of our suppliers. Knowledge of GDS/Amadeus is mandatoryThe goal is to keep our clients satisfied and loyal for future services.Requirement and skillsCandidate should have a good...


  • Mumbai, India Travel Cosmic Full time

    A travel tourism executive is responsible for overseeing and managing various aspects of a travel and tourism organization. Their primary role is to ensure the efficient and effective operation of the company's travel-related services and to enhance the overall customer experience. Here is a general job description for a travel tourism executive: 1. Strategy...

  • Travel Counselor

    7 days ago


    Mumbai, Maharashtra, India American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. As a Travel Counselor,...


  • Mumbai, Maharashtra, India BCD Travel Full time

    Your ideas can drive the future of corporate travel Join BCD and challenge the status quo Travel Agent Onsite Full time Mumbai India As a Travel Consultant you are the face of our company You ll communicate and respond to requests for current and new clients helping them travel smart and achieve more Do you communicate effortlessly and have...

  • Travel Consultant

    5 days ago


    Mumbai, Maharashtra, India ATS Travel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionATS Travel is a leading Travel Management Company, offering comprehensive travel solutions for both corporate and individual travelers for over 40 years. Founded in 1977 and one of the first IATA accredited companies in the United Arab Emirates, ATS provides seamless corporate travel solutions, conference and incentive travel, educational...


  • Mumbai, Maharashtra, India Ventura TRAVEL Full time

    Are you ready to take the next step in your career and **start a company within a company**? We are looking for passionate people, who want to show the world, what they are capable of. If you have **a passion for India, a deep knowledge of the tourism industry and an extended network **it is your time to show your full potential. With your new brand you will...

  • Travel Counselor

    2 weeks ago


    Mumbai, Maharashtra, India American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. **Job Description**: As a Travel Consultant, you’ll join our highly skilled team,...

  • Travel Associate

    5 days ago


    Mumbai, India BCD Travel Corporate Full time

    Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills, competencies and experience to support BCD Travel. Do you have a solid understanding of taxation and proven taxation experience? You might be exactly the new team member we are...

  • Travel Associate

    2 weeks ago


    Mumbai, India BCD Travel Corporate Full time

    Are you ready for a challenging and exciting endeavor that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills, competencies and experience to support BCD Travel in establishing and enhancing the APAC based arm of the Global Organization? Do you have a solid understanding of the travel...