Travel Counselor

3 days ago

Mumbai Maharashtra, India American Express Global Business Travel Full time

Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
**Job Description**:
As a Travel Consultant, you’ll join our highly skilled team, providing outstanding service to our corporate business clients. We’re most proud of our warm and inclusive culture, innovation in the travel tech space, internal promotions, and career advancement opportunities. Most of our Traveler Care leadership started in this role, and you can find us in almost every other department at Amex GBT.
What You’ll Do
Advise and arrange travel for corporate business customers (both individuals and groups)
Conduct analysis and research on travel options, and pro-actively anticipate traveler needs to sell additional services
Arrange and book domestic and international business travel, in a variety of complexity, for air, road, rail, and accommodations
Use various Global Distribution Systems (GDSs), including Sabre, Apollo, Galileo and Amadeus. Training may be provided
Ensure compliance to customers’ agreed travel policy, service provider policies, and regulatory requirements
Use positive telephone service techniques and act on special customer requests
Collaborate within your team to coach, mentor, and provide constructive feedback to improve service levels
What We’re Looking For
Passion for excellence in client service, including proactive anticipation of needs
Native GDS expertise (Sabre is preferred)
Professional communication (written and verbal)
Attention to detail
Act with integrity, and look after personal traveler information
Possess a strong understanding of the travel industry (background in business travel, leisure travel, or airline reservation)
Resolving customer issues quickly and independently / with supplier
Teamwork and openness to feedback
This role is works on a Hybrid Model (3 days from the office in Goregaon and 2 days work from home). Monday to Friday.
This role caters to US /UK market. Consultant should be flexible to work in shift schedule as per business requirement -- 5 PM - 2 AM / 6 PM - 3 AM / 9 PM - 6 AM.
Location Mumbai, India
The #TeamGBT Experience
**Work and life**: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
**Travel perks**: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

  • Travel Counselor

    3 days ago

    Mumbai, Maharashtra, India American Express Global Business Travel Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Travel Counselor Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We're here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Job Description As a Travel Consultant, you'll join our...

  • Travel Counselor

    24 hours ago

    Mumbai, India American Express Global Business Travel Full time

    Qualifications: Unique Knowledge & Skills Required - Minimum 4-5 years Corporate Travel experience. - Working knowledge of GDS, preferably Sabre, but will cross train if Galileo/Amadeus proficient - International (Geographical) destination knowledge required. - Exceptional customer servicing skills coupled with an orientation for quality are a must. -...

  • Travel Counselor

    4 days ago

    Mumbai, Maharashtra, India American Express Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry We re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued As a Travel Consultant you ll join our highly skilled team providing outstanding...

  • Academic Counselor

    1 week ago

    Neral, Navi Mumbai, Maharashtra, India Pace IIT & Medical Full time

    **Responsibilities for Admissions Counselor** - Create profiles for each applicant and work collaborative with other counselors to review make final approvals - Coordinate applicant approval process with various educational departments as needed - Meet and Greet the clients in the office and help them with relevant information - Working on Inbound Leads and...

  • Academic Counselor

    1 week ago

    Dadar, Mumbai, Maharashtra, India Pace IIT & Medical Full time ₹ 88,800 - ₹ 36,00,000 per year

    Responsibilities for Admissions CounselorReview prospective student applications for coaching and college admissionResearch and verify the accuracy of application informationFollow-up with students to verify any application issues, including discrepancies or missing informationCreate profiles for each applicant and work collaborative with other counselors to...

  • Academic Counselor

    5 days ago

    Mumbai, Maharashtra, India DirectusHR Services Full time

    We are pleased to inform you about an exciting opportunity for the profile of Academic Counselor with Keerti Institute Please find the attached job description for your reference. We kindly request you to review it and let us know your interest. Looking forward to hearing from you. - **About Company**_ - **Keerti Institute**_ It was a pleasure to discuss...

  • Senior Travel Counselor

    7 days ago

    Mumbai, Maharashtra, India American Express Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and through their work can make an impact on our industry Were here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued Ready to explore a career path Start your journey Reports to Team Coach P2Location India...

  • Admission Counselor(Mbbs)

    2 weeks ago

    Shivaji Nagar, Mumbai, Maharashtra, India Career Clinic Pvt. Ltd. Full time

    **Admissions Counselor (For MBBS Students) Job Responsibilities**: - Recruits students by developing alumni networks, visiting high schools and college admission events, arranging and leading campus tours, and initiating campaigns to induce students to attend the institution. - Works collaboratively with other admissions counselors to review applicants,...

  • Team Coach

    6 days ago

    Mumbai, India American Express Global Business Travel Full time

    Amex GBT is a place where colleagues find inspiration in travel as a force for good and - through their work - can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. Ready to explore a career path? Start your journey. Job Purpose The Team Coach at...

  • Admission Counselor

    20 hours ago

    Wagholi, Pune, Maharashtra, India RISING STAR GROUP OF SCHOOLS Full time ₹ 3,00,000 - ₹ 4,50,000 per year

    School Name: Rising Star Group of SchoolsLocations: Wagholi & Lohegaon, PuneJob Type: Full-TimeDepartment: AdmissionsReports To: School Administrator / Admissions ManagerPosition Overview:Rising Star Group of Schools is seeking a proactive and personable Admission Counselor to join our dynamic team at our Wagholi and Lohegaon campuses. The Admission...